At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment and ensure top-notch customer service.
- Company: Join SSP Group, a leader in the hospitality industry with a vibrant culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Perfect for those looking to thrive in a lively and energetic workplace.
- Why this job: Be at the forefront of hospitality, inspiring your team and creating memorable experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 21150 - 25850 £ per year.
SSP Group is recruiting for a Duty Manager to oversee opening, closing and daily operations in a fast-paced hospitality setting.
You will lead a team during busy shifts, maintain high energy, and ensure excellent customer service while resolving issues on the fly.
The role emphasizes people leadership, with an expectation to inspire colleagues and manage performance. 18+ eligibility applies for certain duties.
Duty Manager - Lead Fast-Paced Hospitality Shifts (Flexible) employer: SSP America
Rail Gourmet is an exceptional employer, offering dynamic career opportunities as an On Board Host at Edinburgh Waverley Station. With a strong commitment to employee growth, we provide comprehensive training, flexible working hours, and a range of benefits including free travel on TPE trains, generous discounts, and robust health and wellbeing support. Our inclusive work culture values diversity and promotes internal advancement, making it a rewarding place for those seeking meaningful employment in the railway catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lead Fast-Paced Hospitality Shifts (Flexible)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP America. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SSP America
Don't be shy about reaching out to SSP America directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - Lead Fast-Paced Hospitality Shifts (Flexible)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP America and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SSP America
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
