At a Glance
- Tasks: Manage and grow relationships with top clients while driving new business opportunities.
- Company: Join SSG Training & Consultancy Ltd, part of the Celnor Group, focused on environmental services.
- Benefits: Earn bonuses, enjoy 33 days leave, and access professional development opportunities.
- Other info: Be part of a supportive team culture that values your contributions.
- Why this job: Make a real impact by supporting businesses in health, safety, and compliance.
- Qualifications: Experience in sales and customer service with strong communication skills.
The predicted salary is between 28000 - 32000 £ per year.
Key Client Manager with bonus opportunities. SSG Training & Consultancy Ltd support businesses to improve health, safety, environmental, HR, and compliance performance through industry accredited training, including UKATA asbestos awareness, alongside advisory and consultancy services delivered via classroom, online, and virtual formats.
As a Key Client Manager, you will manage and grow relationships with top‑spending clients, ensuring their needs are met while driving new business through strategic sales campaigns and proactive business development.
What you will do:
- Build and maintain strong relationships with top spending clients, ensuring their training and consultancy needs are fully met.
- Maximise sales opportunities within key accounts by identifying growth potential and up‑/cross‑selling across the full service range.
- Lead or contribute to strategic sales campaigns and sales drives, consistently achieving agreed sales targets.
- Proactively identify service improvement opportunities and gather client feedback to enhance customer experience.
- Manage end‑to‑end administration, including processing bookings, producing complex proposals, reports, and client training matrices.
- Maintain accurate CRM records, collaborate effectively with internal teams, and ensure full GDPR compliance.
Who you are:
- Proven experience in sales and customer service roles, with a strong focus on client engagement.
- Confidence working professionally with senior decision‑makers, building trust from the outset.
- Ability to self‑manage a demanding workload.
- Strong team player with drive, energy, and the ability to motivate both self and colleagues.
- Solid administrative experience with proficiency in MS Word, Excel, and Outlook.
- Excellent written and verbal communication skills.
Benefits:
- Bonus earning of up to £250 per month.
- 33 days’ annual leave including bank holidays, with additional leave through long‑service awards and a holiday purchase scheme.
- Employee referral scheme and long‑service recognition awards.
- Company sick pay and internal wellbeing support.
- Employee Assistance Programme for you and your immediate family.
- Free onsite parking and on‑site electric vehicle charging points (contribution applicable).
- Salary sacrifice options to support flexible benefits choices.
- Learning and development opportunities, including formal training, informal learning, and leadership development programmes.
- Regular team activities and social events.
- The opportunity to work for an organisation with strong values, high aspirations, and a people‑first culture.
Key Client/Account Manager in Plymouth employer: SSG Training
At SSG Training & Consultancy Ltd, located in Plymouth, we pride ourselves on being an excellent employer that values professionalism, integrity, and teamwork. Our commitment to employee growth is evident through our extensive learning and development opportunities, alongside a supportive work culture that prioritises wellbeing and work-life balance. With competitive compensation, bonus potential, and a range of benefits including generous annual leave and a people-first approach, we offer a rewarding environment for those looking to make a meaningful impact in the environmental services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Key Client/Account Manager in Plymouth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Client/Account Manager at SSG Training, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SSG Training. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Client/Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Client/Account Manager in Plymouth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SSG Training:When writing your cover letter, make sure to tailor your message specifically for SSG Training. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SSG Training
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SSG Training that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SSG Training that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SSG Training’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
