At a Glance
- Tasks: Engage with customers, turning enquiries into bookings and building lasting relationships.
- Company: Join SSG Training & Consultancy, a leader in health and safety training.
- Benefits: Enjoy 33 days of leave, wellness support, and flexible benefits.
- Other info: Be part of a people-first culture with great career growth opportunities.
- Why this job: Make a real impact by helping businesses improve their health and safety performance.
- Qualifications: Sales experience, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 25000 - 29000 £ per year.
Who We Are
SSG Training & Consultancy Ltd support businesses to improve health, safety, environmental, HR, and compliance performance through industry accredited training, including UKATA asbestos awareness, alongside advisory and consultancy services delivered via classroom, online, and virtual formats.
Department
Business Support
Employment Type
Full Time
Location
Plymouth
Compensation
Job details
As a Sales Advisor, you act as the main point of contact for customers, often delivering the first impression for new or infrequent clients.
Your role involves turning enquiries into bookings, building strong relationships, and identifying opportunities to increase customer spend.
Through clear communication and a proactive sales approach, you guide customers through the booking process, recommend suitable solutions, and secure appointments that support business growth.
You take full ownership of each enquiry from initial contact to confirmed booking, ensuring every interaction is handled professionally.
What You Will Do
- Handle inbound enquiries from new and existing customers, converting interest into bookings or meetings.
- Identify and act on opportunities to upsell or cross-sell services to maximise customer value.
- Build strong customer relationships to encourage repeat business and long-term loyalty.
- Confidently promote services, packages, and promotions in an engaging way.
- Manage bookings accurately and efficiently, ensuring all details are recorded correctly.
- Follow up with potential customers to secure bookings and improve conversion rates.
- Work towards individual and team targets for bookings, engagement, and revenue growth.
- Deliver an outstanding customer experience at every stage of the journey.
- Collaborate with colleagues and departments to ensure seamless service delivery.
- Handle complaints professionally, turning challenges into positive outcomes.
Who You Are
- Experience in sales and customer service.
- Confidence working with senior decision-makers and building trust quickly.
- Strong ability to self-manage a busy workload while staying focused.
- A proactive team player with energy, drive, and a positive attitude.
- Administrative experience with proficiency in MS Word, Excel, and Outlook.
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to understand wider business impact and identify opportunities for growth and improvement.
Benefits
- 33 days’ annual leave including bank holidays, with additional leave through long service awards and a holiday purchase scheme.
- Employee referral scheme and long-service recognition awards.
- Company sick pay and internal wellbeing support.
- Employee Assistance Programme for you and your immediate family.
- Free onsite parking and on site electric vehicle charging points (contribution applicable).
- Salary sacrifice options to support flexible benefits choices.
- Learning and development opportunities, including formal training, informal learning, and leadership development programmes.
- Regular team activities and social events.
- The opportunity to work for an organisation with strong values, high aspirations, and a people first culture.
- Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape.
With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.
Important information
Celnor Group and its businesses manage recruitment directly.
We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process.
AI is not used for candidate screening, scoring or hiring decisions.
All hiring decisions are made by people, for people.
Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
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Sales Advisor in Plymouth employer: SSG Training and Consultancy Ltd
At SSG Training & Consultancy Ltd, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Plymouth, our team enjoys generous benefits such as 33 days of annual leave, a comprehensive Employee Assistance Programme, and opportunities for professional growth through various training initiatives. Join us to be part of a people-first organisation that values strong relationships and fosters a collaborative environment, ensuring every employee can thrive and contribute to meaningful business success.
Contact Details:
SSG Training and Consultancy Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Plymouth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at SSG Training and Consultancy Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SSG Training and Consultancy Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor in Plymouth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SSG Training and Consultancy Ltd:When writing your cover letter, make sure to tailor your message specifically for SSG Training and Consultancy Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SSG Training and Consultancy Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SSG Training and Consultancy Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SSG Training and Consultancy Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SSG Training and Consultancy Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
