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- Tasks: Handle customer inquiries, promote services, and build strong relationships to maximise bookings.
- Company: Join SSG Training and Consultancy Ltd, a people-first organisation in Plymouth.
- Benefits: Enjoy 33 days of annual leave, employee support programmes, and development opportunities.
- Other info: Be part of a supportive team that values your growth and well-being.
- Why this job: Make a real impact by helping customers while growing your sales skills.
- Qualifications: Sales and customer service experience with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
SSG Training and Consultancy Ltd is seeking a Sales and Customer Service Advisor in Plymouth. The role involves handling customer inquiries, promoting services, and building strong relationships to maximize bookings.
The ideal candidate should have sales and customer service experience, with strong communication skills and proficiency in MS Office.
Benefits include:
- 33 days of annual leave
- Employee support programs
- Development opportunities
Join a people-first organization that values its employees.
Customer Success and Sales Advisor: Upsell and Bookings in Plymouth employer: SSG Training and Consultancy Ltd
Contact Detail:
SSG Training and Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success and Sales Advisor: Upsell and Bookings in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at SSG Training and Consultancy Ltd. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. Think about your past experiences and how they relate to the role. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Show off your communication skills! During interviews or networking, be clear and confident when discussing your experiences. Remember, this role is all about building strong relationships, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Success and Sales Advisor: Upsell and Bookings in Plymouth
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your experience in customer service. We want to see how you've handled inquiries and built relationships in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your experience aligns with the responsibilities of a Sales and Customer Service Advisor, especially in promoting services and maximising bookings.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SSG Training and Consultancy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research SSG Training and Consultancy Ltd. Understand their services, values, and what makes them a people-first organisation. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully upsold or maximised bookings. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery and body language.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.