At a Glance
- Tasks: Build strong relationships and shape technology investments for measurable business outcomes.
- Company: Join SSE, a leader in energy transition and infrastructure development.
- Benefits: Competitive salary, flexible working, health perks, and family support.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a critical role driving digital transformation in the energy sector.
- Qualifications: Experience in business strategy and IT delivery, especially in energy or utilities.
The predicted salary is between 69105 - 81406 € per year.
Base Location: For this role, we require successful applicants to be based from one of our Scottish locations and you'll be expected to spend 50% of your working week in the office – Aberdeen, Glasgow, Perth or Inverness.
Salary: £69,105 - £81,406 and a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available.
The Business Relationship Manager (BRM) is accountable for ensuring technology investment delivers measurable business outcomes across SSE Transmission. Acting as a senior interface between the business and IT, the BRM shapes demand from clearly defined business problems, applying structured analysis to identify root causes, evaluate options, and inform strategic priorities, and ensures that digital and technology initiatives are aligned to operational, regulatory, and customer outcomes. This role goes beyond stakeholder management; it requires strong commercial judgement, business insight, and sufficient technical understanding to challenge assumptions, shape solutions, and drive value through technology-enabled change. Candidates should be comfortable operating at both a strategic and hands-on level from shaping long-term roadmaps to defining detailed requirements and supporting delivery.
We are entering an exciting time within the Transmission business. We are investing over £20bn to upgrade the network infrastructure across the north of Scotland between now and 2030 as the region plays a leading role in the clean energy transition. The role is critical in enabling digital transformation, enhancing customer experience, and supporting the delivery of large-scale projects across the transmission business unit.
Responsibilities
- Strategic Relationship Management: Build and maintain strong relationships, acting as a trusted partner with key stakeholders including regulatory bodies, customers, and delivery partners.
- Strategic Alignment: Translating business strategy, regulatory drivers, and operational needs into clear roadmaps, supported by analysis of current state, future state, and capability gaps.
- Business Demand & Investment Shaping: Partnering with senior business leaders to define and shape business problems through structured analysis (root cause, process and data insight), ensuring opportunities are clearly understood before solutioning, with clear outcomes, benefits, and success measures.
- Business Case & Value Definition: Develop and articulate clear business cases, including quantification of benefits, costs, risks, and success measures to support investment decisions and governance approvals.
- Service Improvement: Proactively identify and deliver opportunities for optimisation, cost efficiency, and enhanced service quality.
You have
- Industry Experience: Proven experience operating at the intersection of business strategy and IT delivery, with accountability for shaping and prioritising demand - ideally within energy, utilities, or infrastructure.
- Business & Technical Acumen: Ability to translate complex business requirements into clear, actionable IT deliverables. Able to collaborate effectively with stakeholders across varying levels of technical understanding, ensuring alignment and clarity to business goals.
- Regulatory Awareness: Strong understanding of the UK energy regulatory landscape, particularly the role and requirements set by Ofgem.
- Stakeholder Influence & Negotiation: Experience influencing senior stakeholders through insight, analysis, and commercial judgement.
- Clear and Inclusive Communication: Excellent written and verbal communication skills, with the ability to convey complex technical information in a way that is accessible and meaningful to both technical and non-technical stakeholders.
About SSE
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all – we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.
Flexible Benefits To Fit Your Life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact David.Brickell@sse.com / 01738 275 846 to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Business Relationship Manager employer: Ssen Transmission
SSE is an exceptional employer, offering a dynamic work environment in the heart of Scotland, where you can play a pivotal role in the energy transition while enjoying a competitive salary and a comprehensive benefits package. With a strong commitment to employee wellbeing, flexible working options, and opportunities for professional growth, SSE fosters a culture of inclusivity and innovation, making it an ideal place for those looking to make a meaningful impact in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections you make, the better your chances of landing that Business Relationship Manager role.
✨Tip Number 2
Prepare for interviews by researching SSE and understanding their goals, especially around the clean energy transition. Show them you’re not just another candidate; demonstrate how your skills can help them achieve their ambitious plans.
✨Tip Number 3
Practice your communication skills! As a BRM, you'll need to convey complex ideas clearly. Try explaining technical concepts to friends or family who aren’t in the industry. This will help you articulate your thoughts during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining SSE and being part of their exciting journey in the energy sector.
We think you need these skills to ace Business Relationship Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business strategy and IT delivery. We want to see how your skills align with the role of Business Relationship Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since clear communication is key for this role, use your application to demonstrate your ability to convey complex information simply. We love seeing examples of how you've effectively communicated with both technical and non-technical stakeholders.
Highlight Your Strategic Insight:We’re looking for someone who can shape demand and drive value through technology. Use your application to share specific instances where you’ve successfully identified business problems and developed strategic solutions. This will show us you’re ready for the challenge!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SSE.
How to prepare for a job interview at Ssen Transmission
✨Know Your Business Inside Out
Before the interview, dive deep into SSE's mission and recent projects, especially those related to the energy transition. Understanding their strategic goals will help you articulate how your experience aligns with their needs.
✨Showcase Your Stakeholder Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders. Think of times when you influenced senior leaders or navigated complex negotiations, as this role requires a knack for stakeholder management.
✨Demonstrate Technical Acumen
Brush up on your understanding of the UK energy regulatory landscape and be ready to discuss how you've translated business requirements into actionable IT deliverables in past roles. This will show you're not just a people person but also technically savvy.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical business problems. Practice structuring your answers using the STAR method (Situation, Task, Action, Result) to clearly demonstrate your analytical skills and strategic thinking.
