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- Tasks: Lead a team of 25 in delivering essential electrical services and ensuring top-notch customer satisfaction.
- Company: Join SSEN Distribution, powering 3.9 million homes with a commitment to safety and community.
- Benefits: Enjoy 34 days holiday, enhanced leave, discounted healthcare, and flexible working options.
- Why this job: Be part of a mission-driven team focused on net zero and making a real impact.
- Qualifications: Experience in team management and knowledge of electricity distribution is essential.
- Other info: Full driving license required for travel within the licensed area.
The predicted salary is between 41583 - 48296 £ per year.
About the role Base Location: Poole Salary: £41,583 – £48,296 + car/cash allowance + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent | Full Time | Flexible First options available We are looking for anInternal Resource Manager to join our team! As an Internal Resource Manager, you’ll be responsible for a team of up to 25 operational industrial staff, who deliver new connections, reinforcement works and network restoration at low voltage and up to 33,000 volts. Other roles and responsibilities will include, but are not limited to: Ensuring all delivery requirements are met, such as guaranteed standards, regulatory reporting through the SSEN IT systems, excellent customer service and communication throughout the delivery process. Manage a team of industrial staff making sure as a team you deliver a great customer service performance whilst meeting and exceeding customer and regulator expectations. Monitor performance of SHE, welfare, compliance, team capabilities and the training portfolio of your team. You’ll do this by tracking, monitoring and managing this daily. Look to improve productivity whilst still making sure work is completed and recorded to a high standard. You’ll also look after team areas such as absence, holidays and capability to ensure enough staff are available to meet the programme of work. What do I need? To be considered for this role, we would love you to have: Experience of managing a team. Industry knowledge of how a Distribution Network Operator (DNO) operates and generates revenue and incentives within the current price control period. Technical knowledge of electricity distribution or a similar market sector along with an awareness of the key stakeholders and customers involved in electricity distribution. Strong stakeholder engagement skills so that you can communicate with people at all levels and make sure work is always progressing. Competent in your IT skills so that you’re able to review data to assess performance and be able to produce presentations for rolling out vital information to your team. Due to the travel required, you will need to have a full driving licence so that you can travel within the licenced area. About our Business SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net zero tomorrow. Why not join us and help power change, we’re looking for great people who love working with others to achieve great results. You’ll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You’ll be working as part of a bigger team, enabling net zero, so teamwork will be essential. As a part of our business, you become part of something bigger – an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority. What’s in it for you? An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare and much more, view our full benefits package on our careers site. As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE’ to find out more. Next Steps All applications should be submitted online, and I’ll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Kim on kim.annink@sse.com / 01738 344051. Before commencing employment with SSE, you’ll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check. #LI-DIST #LI-KA3 #LI-COM
Internal Resource Manager employer: SSE
Contact Detail:
SSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Resource Manager
✨Tip Number 1
Familiarize yourself with the operations of a Distribution Network Operator (DNO). Understanding how DNOs generate revenue and the incentives involved will give you a significant edge during discussions and interviews.
✨Tip Number 2
Highlight your experience in managing teams effectively. Be prepared to share specific examples of how you've improved team performance and customer service in previous roles, as this is crucial for the Internal Resource Manager position.
✨Tip Number 3
Showcase your stakeholder engagement skills. Prepare to discuss how you've successfully communicated with various stakeholders in past roles, as this will be essential for ensuring smooth operations and meeting customer expectations.
✨Tip Number 4
Brush up on your IT skills, especially in data analysis and presentation creation. Being able to assess performance data and communicate findings effectively will be key in this role, so consider practicing these skills before your interview.
We think you need these skills to ace Internal Resource Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Internal Resource Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in managing teams and your knowledge of the electricity distribution sector. Use specific examples that demonstrate your stakeholder engagement skills and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to the team and help achieve the company's goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at SSE
✨Showcase Your Team Management Experience
Be prepared to discuss your previous experience managing teams. Highlight specific examples where you successfully led a team, improved performance, or resolved conflicts. This will demonstrate your capability to manage the operational industrial staff effectively.
✨Demonstrate Industry Knowledge
Familiarize yourself with how Distribution Network Operators function, especially in terms of revenue generation and regulatory compliance. Being able to speak knowledgeably about the industry will show that you are well-prepared and understand the role's context.
✨Highlight Stakeholder Engagement Skills
Prepare to discuss how you've engaged with various stakeholders in past roles. Provide examples of how you communicated effectively at different levels and ensured project progress. This is crucial for the Internal Resource Manager position.
✨Emphasize IT Competence
Since the role requires reviewing data and producing presentations, be ready to discuss your IT skills. Mention any relevant software or tools you have used to track performance or manage teams, as this will be important for the role.
