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- Tasks: Support Facilities Managers in delivering exceptional workplace services and ensuring a welcoming environment.
- Company: Join SSE, a leader in energy transition with a commitment to sustainability.
- Benefits: Enjoy competitive salary, flexible benefits, and wellbeing support including free online GP.
- Other info: Inclusive workplace culture with excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact on workplace experiences.
- Qualifications: Knowledge of maintenance tasks and proficiency in Microsoft Office and CAFM systems.
The predicted salary is between 29504 - 34757 £ per year.
Base Location: Perth
Salary: £29504- £34757 + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time
The role:
We are looking for a proactive and detail-oriented Facilities Assistant to support our Facilities Managers in delivering exceptional workplace services. This dynamic role is perfect for someone who enjoys working as part of a team while also taking initiative to ensure a smooth and welcoming environment for all colleagues and visitors.
As a key part of our Facilities Management (FM) team, you will be involved in a variety of tasks, including:
- Administrative support
- Coordinating maintenance
- Handling reception duties
- Ensuring high standards of customer service
You will also build strong relationships with stakeholders, help resolve any workplace concerns, oversee third-party service providers, and contribute to the smooth running of our office spaces.
You will:
- Follow FM procedures ensuring that optimum customer service is provided to site occupants.
- Deliver to set targets and timescales ensuring statutory compliance, regulation and health, safety and environmental objectives are met as per the SHE/FM standards.
- Ensure that the programmed audit targets are delivered.
- Maintain a high-quality stakeholder experience.
- Deal positively with complaints/negative feedback, quickly resolving these in an effective manner.
- Ensure SSE SHE standards and policies are adhered to and that safe working practices are maintained.
- Carry out Site Safety and Contractor Audits, monitor SEARs and chase actions for sites.
- Promote and implement SSE’s SHE culture and policy.
You will be proactively involved with all aspects of FM service delivery and will work alongside other FM colleagues to ensure the smooth operation of the FM managed estate.
You have:
- A working knowledge of Harmony (or a similar system).
- A working and full understanding of statutory and non-statutory maintenance tasks.
- Knowledge of various Microsoft packages including Excel, Word, PowerPoint, Outlook, Office 365, Teams etc; CAFM systems (Planon).
- Excellent analytical skills that will assist with ensuring decisions are made based on all known factors.
- Problem solving and identifying options to provide a full, clear picture for decision making.
About SSE:
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Over 14,500 brilliant people work together to power change at SSE.
Our Human Resources (Integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.
Flexible benefits to fit your life:
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer:
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / 01738 344763 to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Facilities Assistant employer: SSE
Contact Detail:
SSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Network like a pro! Reach out to current employees at SSE or in the facilities management field. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Facilities Assistants. Think about how your skills match the job description and be ready to share specific examples of your experience.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to discuss how you've handled workplace challenges in the past, especially in customer service or team settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SSE team.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities Assistant role. Highlight your relevant experience and skills that match the job description, like your knowledge of maintenance tasks and customer service.
Show Your Team Spirit: Since this role is all about teamwork, don’t forget to mention your ability to work collaboratively. Share examples of how you've contributed to a team in the past, especially in facilities management or similar environments.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, give examples of how you've proactively solved problems or improved processes in previous roles. This will show us you're ready to jump into the dynamic environment we offer.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the Facilities Assistant position!
How to prepare for a job interview at SSE
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities mentioned in the job description, such as administrative support and customer service. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Problem-Solving Skills
Since the role involves dealing with complaints and resolving workplace concerns, prepare examples of how you've successfully handled similar situations in the past. Highlight your analytical skills and ability to make decisions based on various factors, which are crucial for this position.
✨Familiarise Yourself with Relevant Tools
Get comfortable with the software and systems mentioned in the job description, like Harmony and Microsoft Office packages. If you can, practice using these tools beforehand so you can confidently discuss your experience with them during the interview.
✨Emphasise Teamwork and Initiative
The Facilities Assistant role requires both teamwork and the ability to take initiative. Be ready to share examples of how you've worked effectively in a team setting while also taking charge when necessary. This will show that you're a well-rounded candidate who can thrive in their dynamic environment.