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For Companies At a Glance
- Tasks: Prepare and serve delicious food and drinks while ensuring a top-notch visitor experience.
- Company: Join SSE, a leading energy company committed to sustainability and community.
- Benefits: Enjoy competitive pay, flexible hours, and wellness perks like free online GP services.
- Why this job: Be part of a vibrant team in a stunning location, making every visitor's day special.
- Qualifications: Customer service experience preferred; barista skills are a bonus but not essential.
- Other info: Flexible working options available; great opportunity for personal growth and development.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Base Location: Pitlochry Dam Visitor Centre
Salary: £23,422 FTE(Approx £12 per hour) + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Fixed Term Contract OR Secondment | Part Time | Flexible First options available
The role
Our Visitor Centre opened in January 2017 and sits on the banks of the River Tummel, looking over the beautiful Loch Faskally. SSE has a wealth of heritage and history waiting to be discovered by the 100,000+ people that visit the centre each year.
The centre features a busy café, serving fresh local produce to our visitors and providing breath-taking views over Pitlochry Dam and the River Tummel. In addition, there are two exhibition areas, a shop stocking a range of interesting and relevant souvenirs and gifts and a multipurpose room which can be used as an education centre and meeting room.
We are currently looking for seasonal part time Café Assistants with a genuine willingness to provide a world-class visitor experience to join our existing team. This role includes working weekends.
You will
- Preparation and service of good quality food and beverages to meet the centre\’s standards and policies.
- General kitchen and café duties including serving, washing up, setting up, and clearing down.
- Helping to clean the centre ensuring all designated areas including kitchen area, café, retail, toilets and grounds are maintained to a high standard.
- Delivery of exceptional customer care to customers, interacting with visitors, and being cheerful, approachable and visible while on duty.
- Working closely as a team to consistently achieve the mystery visit score and identify ways of improving service delivery.
You have
- Previous experience of providing customer service in a fast paced environment, ideally within the catering sector. Barista training is preferred but not essential.
- Experience of cash handling and the ability to operate a PC based till would be preferred, however training will be provided.
- Excellent communication skills, both verbal and written.
- Adaptable and organised in a fast-paced environment with the ability to work alone and as part of a team.
- Ability to stay up to date with Health & Safety, Environmental Health & Food regulations.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We\’re investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world\\\’s largest offshore wind farm and transform the grid to deliver greener electricity to millions.
Acting to address challenge of climate change sits at the core of SSE\’s strategy. That\’s why we\’ve linked our long-term business goals to the United Nations global goals for sustainable development. Our Sustainability teams provide advice, support and education to lead change, embed best practice, and keep us on track with our goals.
Flexible benefits to fit your life
Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / 01738 344763 to discuss how we can support you.
We\\\’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply?
Start your online application using the Apply Now box on this page. We only accept applications made online. We\\\’ll be in touch after the closing date to let you know if we\\\’ll be taking your application further. If you\\\’re offered a role with SSE, you\\\’ll need to complete a criminality check and a credit check before you start work.
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Catering assistant employer: SSE
Contact Detail:
SSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSE and the Pitlochry Dam Visitor Centre. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service and catering.
✨Tip Number 3
Show your personality! When you're in the interview, let your cheerful and approachable nature shine through. They’re looking for someone who can deliver exceptional customer care, so don’t be afraid to show them how you can bring that vibe!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at SSE. So, hit that 'Apply Now' button and let’s get you started on this exciting journey!
We think you need these skills to ace Catering assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love providing great customer service. Share any experiences you've had in fast-paced environments, especially in catering, to show that you're the right fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. This helps us see why you'd be a great addition to our café team!
Tailor Your Application: Make sure to tailor your application to the specific role of Catering Assistant. Highlight relevant skills like cash handling or teamwork, and mention any barista training if you have it. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we can’t wait to hear from you. Plus, it keeps everything organised on our end, making the process smoother for everyone.
How to prepare for a job interview at SSE
✨Know the Café Inside Out
Before your interview, take some time to familiarise yourself with the café's menu and offerings. Understanding the types of food and beverages served will not only show your enthusiasm but also help you answer questions about customer service scenarios effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in fast-paced environments. Be ready to discuss how you handled difficult situations or went above and beyond for a customer, as this role heavily relies on delivering a world-class visitor experience.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you successfully collaborated with others. Highlight your adaptability and how you contribute to a positive team atmosphere, as this will resonate well with the interviewers looking for a cohesive team member.
✨Stay Updated on Health & Safety Regulations
Brush up on basic health and safety regulations related to food handling and customer service. Being knowledgeable about these topics will not only impress your interviewers but also show that you take the responsibilities of the role seriously.