At a Glance
- Tasks: Manage customer insolvency cases, ensuring accurate documentation and compliance throughout the process.
- Company: SSE focuses on developing and investing in electricity infrastructure for a sustainable energy future.
- Benefits: Enjoy flexible benefits including discounts on private healthcare, gym memberships, and interest-free loans.
- Other info: This role is a Fixed Term Contract with flexible working options available.
- Why this job: Join a team dedicated to supporting the net zero transition while managing diverse insolvency cases.
- Qualifications: Experience in financial, legal, or compliance processes, ideally in insolvency or debt resolution is required.
The predicted salary is between 29504 - 34757 £ per year.
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Forbury Reading or Ty Calon Cardiff.
Salary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Fixed Term Contract | Flexible First options available.
The role involves managing customer insolvency cases across a range of business types, ensuring accurate documentation, financial integrity, and compliance throughout the process. Responsibilities include:
- Investigating and verifying insolvency cases using multiple data sources, creating and maintaining accurate case files and trackers.
- Managing cases from initial review through to final closure, ensuring documentation is complete, balances are accurate, and financial adjustments are applied where necessary.
- Supporting customer transitions through change of tenancy processes, issuing communications and monitoring responses to maintain continuity of service.
- Conducting risk assessments and, where required, issuing statutory demands to mitigate financial exposure.
- Contributing to audit-ready processes by maintaining trackers, completing reports, and ensuring compliance with legal and policy standards.
You should have:
- Experience working with financial, legal, or compliance processes, ideally including insolvency or debt resolution.
- Strong attention to detail with the ability to manage multiple cases accurately and consistently.
- Excellent organisational skills, including the ability to maintain accurate records and trackers.
- Good communication skills, able to liaise with customers, colleagues, and external stakeholders effectively.
- A proactive and structured approach to work, with confidence in following procedures and improving processes where appropriate.
About SSE: SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSE Energy Solutions support UK organisations by delivering energy and low-carbon energy solutions.
Flexible benefits to fit your life include discounts on private healthcare and gym memberships, wellbeing benefits like a free online GP and 24/7 counselling service, interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme, as well as generous family entitlements such as maternity and adoption pay, and paternity leave.
SSE is an equal opportunity employer and will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive.
Risk Advisor employer: SSE PLC
SSE is committed to investing £33bn in critical electricity infrastructure by 2030. Located in Forbury Reading or Ty Calon Cardiff, they offer generous family entitlements and wellbeing benefits like a free online GP. The company fosters an inclusive workplace, welcoming diverse applicants.
