At a Glance
- Tasks: Support Flex Pricing systems, manage incidents, and improve processes for efficiency.
- Company: Join SSE, a leader in energy solutions and infrastructure development.
- Benefits: Enjoy flexible benefits, discounts on healthcare, and wellbeing support.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in the energy transition while developing your skills.
- Qualifications: Experience in IT problem-solving and understanding of energy pricing.
The predicted salary is between 43704 - 51484 € per year.
Base Location: You’ll be expected to spend 50% of your working week in one of the following locations Reading, Perth or Cardiff.
Salary: £43,704‑£51,484
Working Pattern: Permanent
The role This position within the Flex Pricing & Contract Management team is a new Specialist role that is needed to support the Flex Systems and Processes that are integral for the team to operate efficiently and accurately. The role ensures the stability, efficiency, and continuous improvement of the Flex Pricing systems by leading root‑cause investigations, managing incidents, and validating and testing proposed system amendments for the Flex contracts. It acts as the central coordination point between internal teams and external service partners, ensuring issues are resolved efficiently, and system changes are delivered effectively.
You will:
- Demonstrate the ability to investigate complex and recurring pricing issues, which impact ECS billed revenue, applying structured problem‑solving techniques to identify root causes.
- Extract, identify and interpret data patterns across systems, managing the information to inform decision making and highlight emerging risks.
- Build analytical models to support detailed investigation and enable proactive mitigation strategies allowing Managers and ECS Leaders to make strategic decisions.
- Anticipate potential issues within interconnected processes and contribute to the development of robust procedures and guidelines that prevent recurrence.
- Set priorities and plan the resources, stakeholder input, and cross‑functional alignment required to deliver fully formed solutions to maintain ECS business continuity.
You have:
- Experience in resolving/managing IT system problems and owning queries through to resolution via Azure Dev Ops.
- Have an understanding of Energy price components and methodologies.
- Organised and demonstrated ability to work against challenging targets and multiple priorities.
- Results orientated with ability to plan and deliver against project deadlines.
- Produce clear and well‑documented analysis.
About SSE SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. SSE Energy Solutions support UK organisations by delivering energy and low‑carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.
Flexible Benefits To Fit Your Life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.
Flexible Operations Specialist in Reading employer: SSE PLC
SSE is an exceptional employer that prioritises employee well-being and professional growth, offering a range of flexible benefits tailored to fit your lifestyle. With a commitment to inclusivity and equal opportunities, SSE fosters a supportive work culture where you can thrive while contributing to the vital energy transition. Working in locations like Reading, Perth, or Cardiff, you'll be part of a forward-thinking team dedicated to building a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Operations Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at SSE on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into SSE’s mission and values. Show us how your skills align with our goals, especially around energy solutions and sustainability. We love candidates who are passionate about making a difference!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves investigating complex pricing issues, brush up on your analytical thinking. Use real-world examples to demonstrate how you've tackled similar challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the SSE team. Let’s make it happen!
We think you need these skills to ace Flexible Operations Specialist in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Flexible Operations Specialist role. Highlight your experience with IT system problems and any relevant analytical skills that match the job description.
Show Off Your Problem-Solving Skills:We want to see how you tackle complex issues! Include examples of how you've used structured problem-solving techniques in past roles, especially if they relate to pricing or energy systems.
Be Clear and Concise:When writing your application, clarity is key. Use straightforward language and ensure your analysis is well-documented. This will help us understand your thought process and decision-making skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the only way we accept applications, and it ensures your details are securely processed. We can’t wait to hear from you!
How to prepare for a job interview at SSE PLC
✨Know Your Systems
Make sure you brush up on your knowledge of Flex Pricing systems and processes. Understand how they work and be ready to discuss any past experiences you've had with similar systems. This will show that you're not just familiar with the role but also genuinely interested in how it operates.
✨Data is Key
Since the role involves extracting and interpreting data patterns, come prepared with examples of how you've used data analysis in previous roles. Be ready to explain your thought process and how you arrived at your conclusions. This will demonstrate your analytical skills and problem-solving abilities.
✨Problem-Solving Mindset
Prepare to discuss specific instances where you've resolved complex IT system problems. Use structured problem-solving techniques to outline your approach. This will highlight your ability to manage incidents and lead investigations effectively, which is crucial for this position.
✨Show Your Organisational Skills
The job requires managing multiple priorities and challenging targets. Be ready to share how you prioritise tasks and plan resources in your current or past roles. This will showcase your organisational skills and your ability to deliver against project deadlines.
