SSE plc in Reading is seeking a proactive Billing Support Analyst on a 6‑month hybrid contract. You will handle unbilled/billing queries, resolve discrepancies, and provide clear resolutions to customers while collaborating with internal teams.
Ideal candidates have call centre experience, strong attention to detail and good data analysis skills; energy industry exposure is desirable. BPSS clearance and customer‑focused service are essential.
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Billing Resolution & Customer Care Specialist (Hybrid) in Reading employer: SSE plc
At SSE, we pride ourselves on being an excellent employer, offering a supportive work culture where safety and teamwork are paramount. Our employees benefit from a comprehensive range of perks, including full PPE, tools, and a company vehicle, alongside opportunities for professional growth through training and development. With a commitment to inclusivity and employee wellbeing, we ensure that our team members feel valued and empowered in their roles across the Southern region.
