SSE SSEN Distribution is seeking a Social Media Customer Advisor to handle customer interactions across social platforms and deliver fast, professional responses. You will log network issues, support inbound calls, and create reports on engagement and sentiment to help maintain a high satisfaction score.
The role is shift-based (earlies, lates, nights) with on-call responsibilities, based at Havant. Strong communication and MS Office skills are essential, along with a proactive, engaging
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24/7 Social Media Customer Advisor in Portsmouth employer: SSE plc
At SSE, we pride ourselves on being an excellent employer, offering a supportive work culture where safety and teamwork are paramount. Our employees benefit from a comprehensive range of perks, including full PPE, tools, and a company vehicle, alongside opportunities for professional growth through training and development. With a commitment to inclusivity and employee wellbeing, we ensure that our team members feel valued and empowered in their roles across the Southern region.
