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- Tasks: Schedule work efficiently to meet customer needs and optimise team resources.
- Company: Join SSE, a leading energy company committed to a net zero future.
- Benefits: Enjoy flexible working, competitive salary, and wellness perks like free online GP access.
- Why this job: Make a real impact in a fast-paced environment while supporting a sustainable future.
- Qualifications: Experience in scheduling or customer-focused roles with strong communication skills.
- Other info: Be part of an inclusive team dedicated to equal opportunities and career growth.
The predicted salary is between 29504 - 34757 £ per year.
Base Location: Poole or New Forest
Salary: £29,504 - £34,757 depending on skills and experience
Working Pattern: 12-months Fixed term contract | Full time, 37 hours | Flexible First options available
We are looking for a Scheduler to join our team on a 12-month Fixed term contract. Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target, or above, within our works schedule.
As a Scheduler, you will report directly into the Networks Operational Delivery team and will work as part of a wider team of Schedulers responsible for optimising the work plan for our operational teams. You will be:
- Scheduling work to ensure that priorities are dealt with, and work is delivered to meet programme and customer requirements.
- Ensuring that all periods of annual leave and training are programmed in advance to help identify any areas where we are under resourced.
- Supporting the operational delivery teams by collating and processing all required paperwork and submitting to various parties once full validation checks have been undertaken.
- Assisting with internal and external customer enquiries via email and on the telephone.
Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role. To maintain an efficient team, excellent communication and organisational skills are key, and you'll attend daily huddles to feedback progress and improvement opportunities, raising concerns and seeking validation for any queries.
You will have:
- Previous experience in scheduling, administration and/or customer focused roles.
- Great administration and communication skills, with the ability to multitask and work effectively under pressure in a fast-paced, customer focused environment.
- Proven experience working to SLAs and KPIs, delivering results and demonstrating a continuous improvement mindset.
- Advanced IT proficiency, including knowledge of Microsoft Office (particularly Excel), and the ability to analyse, interpret, and summarise data with exceptional attention to detail.
- Experience coordinating staff, resources, schedules, budgets, meet deadlines, and maintain a high level of accuracy.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.
SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.
Flexible benefits to fit your life:
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer:
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact kim.annink@sse.com or 01738 344051 to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Scheduler in Poole employer: SSE PLC
Contact Detail:
SSE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your scheduling experience and how you handle pressure – it’s all about demonstrating that you’re the right fit for the role.
✨Tip Number 3
Be proactive! If you see a job that interests you, don’t wait for the closing date. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay organised! Keep track of your applications, interviews, and any follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities. Plus, it’ll make you look super professional!
We think you need these skills to ace Scheduler in Poole
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your scheduling experience and customer-focused skills. We want to see how you can contribute to our aim of achieving a 90% utilisation target!
Show Off Your IT Skills: Since advanced IT proficiency is key for this role, don’t forget to mention your experience with Microsoft Office, especially Excel. We love seeing candidates who can analyse and interpret data with attention to detail.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-organised information that showcases your ability to multitask and work under pressure in a fast-paced environment.
Apply Through Our Website: Remember, we only accept applications made online! So, make sure to hit that 'Apply Now' button on our website. We’re excited to see what you bring to the table!
How to prepare for a job interview at SSE PLC
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling knowledge before the interview. Understand the key principles of effective scheduling, including prioritisation and resource allocation. Be ready to discuss how you've successfully managed schedules in the past, especially under pressure.
✨Show Off Your Communication Skills
As a Scheduler, you'll need to communicate effectively with various teams and customers. Prepare examples of how you've handled customer enquiries or resolved issues in previous roles. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Your IT Proficiency
Since advanced IT skills are crucial for this role, be prepared to talk about your experience with Microsoft Office, particularly Excel. You might even want to mention any specific projects where you analysed data or created reports. This will show that you're not just familiar with the tools, but can use them to drive results.
✨Emphasise Your Team Spirit
The job involves working closely with operational teams, so highlight your ability to collaborate and support others. Share examples of how you've contributed to team success in the past, whether through daily huddles or by providing assistance during busy periods. This will demonstrate that you're a team player who can help maintain an efficient workforce.
