At a Glance
- Tasks: Lead the support and resilience of critical Operational Technology systems in a dynamic environment.
- Company: Join a forward-thinking company committed to inclusivity and employee wellbeing.
- Benefits: Enjoy flexible benefits, discounts on healthcare, and generous family entitlements.
- Other info: Flexible working options available, with excellent career growth opportunities.
- Why this job: Make a real impact in a critical services role while developing your skills and career.
- Qualifications: Proven experience in Operational Technology and strong leadership skills required.
Base Location: You will spend at least 50% of your working week in one of the following locations: Perth and Portsmouth.
Salary: £50,100 - £75,100 + performance-related bonus and a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available.
The role is responsible for the operational support, maintenance and resilience of Operational Technology (OT) systems supporting Control Room operations, ensuring resilient, high‑availability services and an effective response to faults and incidents. They will provide leadership in the development of OT Apprentices, Graduates and Technicians, building capability and succession within the team. The role also oversees capacity planning and controlled access to Critical National Infrastructure (CNI) environments across live and pre‑production systems, ensuring appropriate governance and resource alignment. Acting as responsible person for the Distribution Management System (GE PowerOn) and other key operational platforms, the role is accountable for ensuring system reliability, resilience and security, delivering and sustaining a target of 99.999% availability.
You will:
- Lead the support, security and resilience of critical operational technology systems, ensuring they remain safe, compliant and highly available.
- Manage cyber security and vulnerability activities across operational systems, including patching, monitoring and reducing operational risk.
- Provide day‑to‑day leadership for the support team, developing capability, managing resources and building skills for business‑as‑usual and incident response.
- Oversee asset, engineering and technical governance across key control room systems, ensuring standards, controls and safe working practices are consistently applied.
- Coordinate project and incident response governance, leading readiness, recovery planning and cross‑team collaboration during operational or cyber incidents.
You have:
- Proven experience in Operational Technology, technical support or a related engineering environment, with the knowledge and judgment needed to operate effectively in a critical services role.
- Strong experience supporting and maintaining Operational Technology systems, including DMS, SCADA, data historians, telemetry and communications platforms.
- Good understanding of OT support, incident management and operational resilience, with experience working in high‑availability live environments.
- Experience managing OT cyber security activities, including patching, vulnerability remediation and operational risk reduction.
- Strong stakeholder, resource planning and team development skills, with the ability to build capability, manage priorities and support operational delivery.
Flexible Benefits To Fit Your Life:
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer. SSE will make any reasonable adjustments you need to ensure that your application and experience is positive. Please contact David.brickell@sse.com / 01738 275 846 to discuss how we can support you. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
OT Technical Support Manager in Perth employer: SSE PLC
SSE is an exceptional employer, offering a dynamic work environment in Perth and Portsmouth where you can thrive as an OT Technical Support Manager. With a strong focus on employee wellbeing, flexible working options, and comprehensive benefits including private healthcare discounts and family entitlements, SSE fosters a culture of inclusivity and professional growth. Join a team dedicated to operational excellence and innovation, where your leadership will help shape the future of critical national infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land OT Technical Support Manager in Perth
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like SSE PLC!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the OT Technical Support Manager position at SSE PLC, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when SSE PLC is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted OT Technical Support Manager role at SSE PLC!
We think you need these skills to ace OT Technical Support Manager in Perth
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to SSE PLC and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at SSE PLC
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to SSE PLC.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at SSE PLC, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
