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- Tasks: Analyse and document business requirements while supporting change initiatives.
- Company: Join SSE, a leading energy company committed to a net zero world.
- Benefits: Enjoy flexible working, competitive salary, and wellness perks like gym discounts.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Experience in income and collections processes with strong analytical skills.
- Other info: Dynamic team environment with opportunities for career growth and development.
The predicted salary is between 38966 - 45905 £ per year.
Base Location: Reading, Cardiff or Perth
Salary: £38,966 - £45,905 and a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12 Month Secondment | Full Time | Flexible First options available
What is the Role?
You will be part of a team of Functional Analysts, reporting into the Process Change Manager. As part of the role you will analyse, define and document business readiness requirements to support change, assist in the design of proposed solutions, undertake knowledge gap analysis. This role will require knowledge of Income and Collections Processes and Procedures specifically.
Key Responsibilities:
- Undertake analysis and planning and execution of tasks for the assigned business or functional areas to create a complete picture, including areas that cross multiple business teams.
- Contribute and participate in key activities to raise an awareness of business requirements and solutions.
- You will support programme activities including test scripting, training material preparation and business communications.
- Own delivery of process documents and work instructions.
- Identify, manage and maintain business risks including where they may have impacts wider than on business activities and accurately report the status of all change activities to your manager.
- Build strong relationships with all internal and external stakeholders while offering support to Operational teams with complex queries as and when required.
What do I need?
- Proven experience in the ability to multi task, prioritise workload whilst maintaining an extremely high level of attention to detail.
- Confidence in using the Evolve System.
- Commercial awareness of the Income and Collections Processes and procedures.
- Experience of being involved in internal improvement initiatives with experience of implementing and delivering new process rollouts.
- Excellent communication skills with the ability to converse with senior and external stakeholders.
- An analytical approach to your working methodologies with excellent problem‑solving skills, with the ability to identify risks and resolve through a proactive and logical approach.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We’re building the world’s largest offshore wind farm and transforming the grid to provide greener electricity for millions of people. SSE Energy Solutions support UK organisations by delivering energy and low‑carbon energy solutions, including EV hubs, solar systems, smart technologies and heating and cooling networks.
Flexible Benefits To Fit Your Life
Enjoy discounts on private healthcare and gym memberships, wellbeing benefits like a free online GP and 24/7 counselling service, interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Zoe at zoe.gillespie@sse.com to discuss how we can support you.
Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.
Functional Analyst - Income and Collect in Perth employer: SSE PLC
Contact Detail:
SSE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Analyst - Income and Collect in Perth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SSE on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Income and Collections Processes. We want to show that we’re not just interested in the role, but that we understand the ins and outs of what it entails.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses to showcase our analytical skills and problem-solving abilities, which are key for this Functional Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we’ll be able to track our progress easily.
We think you need these skills to ace Functional Analyst - Income and Collect in Perth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Income and Collections Processes. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Off Your Analytical Skills: Since this role requires a keen analytical approach, include examples of how you've tackled complex problems in the past. We love seeing how you’ve identified risks and implemented solutions, so share those stories!
Communicate Clearly: Your written communication skills are key for this position. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, so let that shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the only way we accept applications, and it ensures your details are securely processed. We can’t wait to hear from you!
How to prepare for a job interview at SSE PLC
✨Know Your Income and Collections Processes
Make sure you brush up on your knowledge of Income and Collections Processes and Procedures. This role requires a solid understanding of these areas, so be prepared to discuss your experience and how it relates to the job.
✨Show Off Your Analytical Skills
During the interview, highlight your analytical approach and problem-solving skills. Be ready to share examples of how you've identified risks and implemented solutions in previous roles, as this will demonstrate your fit for the position.
✨Build Relationships with Stakeholders
Emphasise your ability to build strong relationships with both internal and external stakeholders. Share specific instances where you've successfully communicated with senior management or resolved complex queries, as this is crucial for the role.
✨Prepare for Multi-tasking Questions
Expect questions about how you manage multiple tasks while maintaining attention to detail. Prepare examples that showcase your ability to prioritise workload effectively, as this is a key requirement for the Functional Analyst position.
