SSEN’s 24/7 Customer Operations team in Havant is seeking a Social Media Customer Advisor to handle customer interactions across social platforms, delivering fast, professional responses and helping us maintain a 9/10 satisfaction score.
You’ll resolve enquiries, log network issues, support inbound calls during busy times, and create reports on engagement and sentiment. This is a shift-based role with on-call work required.
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Social Media Customer Advisor – 24/7 Shift (12m) in Havant employer: SSE plc
At SSE, we pride ourselves on being an excellent employer, offering a supportive work culture where safety and teamwork are paramount. Our employees benefit from a comprehensive range of perks, including full PPE, tools, and a company vehicle, alongside opportunities for professional growth through training and development. With a commitment to inclusivity and employee wellbeing, we ensure that our team members feel valued and empowered in their roles across the Southern region.
