At a Glance
- Tasks: Lead business change initiatives and drive user adoption across digital projects.
- Company: Join SSE, a leader in energy transition and innovation.
- Benefits: Competitive salary, flexible working, health perks, and family support.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in transforming the energy sector with cutting-edge digital solutions.
- Qualifications: Experience in leading business change and strong customer focus required.
The predicted salary is between 50100 - 75100 € per year.
Base Location: You'll be expected to spend 50% of your working week in one of the following locations: Perth, Glasgow or Aberdeen.
Salary: £50,100 - £75,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available.
The main purpose of the role is to establish business readiness and drive user adoption across our Transmission Digital programmes, portfolios and projects covering IT, OT and Cyber. This will involve working in partnership to co‑ordinate, manage and align delivery of business change activity for value chains and projects which have a significant impact on colleagues within one or more areas of the Transmission business.
Using our Digital Business Change Framework and in line with our project and programme planning cycles, ensure successful implementation of leader‑led change experiences within transformation projects. Ensure appropriate elements of the Business Change approach and principles are consistently applied and add value to business leaders and impacted users. Lead on the continual refinement of our approach, tools and templates and enhance the change capability of the wider Digital Business Change Team.
You will:
- Apply and adopt our structured, systematic digital business change framework to guide individuals and teams through digital business changes; communication and engagement, business readiness and adoption.
- Define and integrate clear change measures and metrics as part of the project plan and delivery framework.
- Be responsible for the oversight and leadership of digital business change team members that are accountable for planning and management of digital business change activities on either all elements of a single project or specific elements of multiple projects.
- Coach the Change Managers and Change Analysts aligned with projects on the design, development and delivery of quality, accurate and timely materials and activities that deliver a positive change experience.
- Provide guidance to the Value Chain / Cyber Resilience Leads and project management team on business change needs, relevant outputs and desired outcomes.
- Report the status of project activities including risks, issues, mitigations and decisions.
- Raise any internal or cross project dependencies to the project and business change team, ensuring they are recorded and appropriately managed to resolution.
- Create and manage an overarching Programme level view of all portfolio and project level change activities allowing business leaders to understand the compound impact of change on their business areas.
- Use this insight to shape stakeholder engagement sessions and influence the Transmission Digital implementation schedule.
- Support business leaders in managing any resistance to change and recommend approach to avoid or overcome change fatigue / saturation.
- Work closely with other members of the Business Change team to align resources effectively, based on business priorities and demand across all Digital Programmes.
- Assess and define the Digital Business Change requirements for projects and programmes at the beginning of the lifecycle (Discovery) and plan adequate Digital Business Change resource (including third parties) to support adoption and benefit realisation.
You have:
- Substantial previous experience of leading Business Change within large scale transformational projects and programmes; across a range of businesses and sectors desirable.
- Exceptional customer focus, ensuring that business benefits and impacted user capability are always at the forefront of activity.
- Previous people and/or third party contractor management experience preferred, with a focus on performance and engagement.
- Change certification desirable, along with the ability to demonstrate how Change models can be applied at a practical level.
- This includes knowledge of change management techniques, models and theories, and experience of their practical application in a business context.
- Able to demonstrate subject matter expertise with a strong understanding of business change best practices.
- Ability to deliver within challenging timescales, the ability to effectively prioritise, plan and organise, balance immediate and longer‑term business priorities.
- Challenge the “status quo” by proposing imaginative, appropriate solutions and implementing innovative ways of delivering change experiences that are memorable.
About SSE: SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030. Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day‑to‑day support in emerging technologies, data and analytics, cyber security and more.
Flexible benefits to fit your life: Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer: SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact David.Brickell@sse.com / 01738 275 846 to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Business Change Manager - Digital in Glasgow employer: SSE PLC
SSE is an exceptional employer that prioritises employee wellbeing and growth, offering a flexible working environment across key locations such as Perth, Glasgow, and Aberdeen. With a commitment to inclusivity and a robust benefits package including private healthcare discounts, wellness support, and generous family entitlements, SSE fosters a culture of collaboration and innovation, empowering employees to thrive in their roles while contributing to the vital energy transition.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Manager - Digital in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Change Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led business change in past projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Research the company culture at SSE. Understand their values and how they align with your own. This will help you tailor your responses during interviews and show that you're a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining SSE and being part of their mission.
We think you need these skills to ace Business Change Manager - Digital in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading business change, especially in large-scale projects. We want to see how your skills align with our Digital Business Change Framework!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven user adoption and managed change effectively. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and avoid jargon unless it’s relevant. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SSE PLC
✨Know Your Change Framework
Familiarise yourself with the Digital Business Change Framework mentioned in the job description. Be ready to discuss how you've applied similar frameworks in past roles and how you can adapt them to fit the needs of the Transmission business.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams through change. Discuss specific instances where you coached others, managed resistance, or influenced stakeholders to ensure successful adoption of new processes.
✨Understand the Business Impact
Research SSE's current projects and understand their impact on the business. Be prepared to talk about how you would assess and define Digital Business Change requirements for these projects, ensuring you align with their goals and values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think of potential challenges in digital transformation and how you would address them, particularly focusing on managing change fatigue and ensuring user engagement.
