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- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for visitors.
- Company: Join a vibrant team at the stunning Pitlochry Dam Visitor Centre.
- Benefits: Enjoy a competitive salary, flexible hours, and support for your wellbeing.
- Other info: Great opportunity for personal growth and to make lasting memories.
- Why this job: Be part of an exciting environment with over 100,000 visitors each year!
- Qualifications: Customer service experience in a fast-paced setting; barista skills are a plus.
The predicted salary is between 24580 - 24580 £ per year.
Base Location: Pitlochry Dam Visitor Centre
Salary: £24580 FTE (Approx £12.75 per hour) + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Fixed Term Contract | Part Time | Flexible First options available
The role involves working at our Visitor Centre, which opened in January 2017 and sits on the banks of the River Tummel, overlooking Loch Faskally. The centre features a busy café serving fresh local produce to our visitors, along with two exhibition areas, a shop stocking souvenirs and gifts, and a multipurpose room for education and meetings.
We are currently looking for seasonal part-time Café Assistants who are willing to provide a world-class visitor experience. This role includes working weekends.
Your responsibilities will include:
- Preparation and service of good quality food and beverages to meet the centre's standards and policies.
- General kitchen and café duties including serving, washing up, setting up, and clearing down.
- Helping to clean the centre, ensuring all designated areas including kitchen area, café, retail, toilets and grounds are maintained to a high standard.
- Delivery of exceptional customer care, interacting with visitors, and being cheerful, approachable and visible while on duty.
- Working closely as a team to consistently achieve the mystery visit score and identify ways of improving service delivery.
You should have:
- Previous experience of providing customer service in a fast-paced environment, ideally within the catering sector.
- Barista training is preferred but not essential.
- Experience of cash handling and the ability to operate a PC-based till would be preferred; however, training will be provided.
- Excellent communication skills, both verbal and written.
- Adaptability and organisation in a fast-paced environment with the ability to work alone and as part of a team.
Ability to stay up to date with Health and Safety regulations.
Catering assistant employer: SSE PLC
Contact Detail:
SSE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSE and the Pitlochry Dam Visitor Centre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their world-class visitor experience.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your ability to deliver a top-notch experience.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously. Plus, it sets the tone for how you'll represent the café!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re keen to join our team at the Visitor Centre.
We think you need these skills to ace Catering assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing great customer service. Share any experiences where you went above and beyond to make someone's day better. This will help us see your genuine willingness to create a world-class visitor experience.
Highlight Relevant Experience: Make sure to mention any previous roles you've had in catering or customer service. Even if it’s not directly related, any experience in fast-paced environments can be valuable. We want to see how your background fits with our café's vibe!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSE PLC
✨Know the Menu Inside Out
Familiarise yourself with the café's menu and any local produce they use. Being able to discuss the food and drinks confidently will show your genuine interest in the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for customers, as this is crucial for a catering assistant role.
✨Demonstrate Team Spirit
Since teamwork is key in a busy café environment, think of instances where you successfully collaborated with others. Be ready to share how you contribute to a positive team dynamic and help achieve common goals.
✨Be Ready for Practical Questions
Expect questions about handling food safely, maintaining cleanliness, and managing cash. Brush up on basic health and safety practices in catering, as well as any relevant experience you have with cash handling or using tills.