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For Companies At a Glance
- Tasks: Analyse and document business requirements, support change initiatives, and deliver process documentation.
- Company: Join SSE, a leading energy company driving the net zero transition.
- Benefits: Enjoy flexible working, competitive salary, and wellbeing perks like free online GP access.
- Why this job: Make a real impact in the energy sector while developing your skills in a supportive environment.
- Qualifications: Experience in Income and Collections processes, strong analytical and communication skills required.
- Other info: Be part of a diverse team committed to creating equal opportunities for all.
The predicted salary is between 38966 - 45905 £ per year.
Base Location: Reading, Cardiff or Perth
Salary: £38,966 - £45,905 and a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12 Month Secondment | Full Time | Flexible First options available
What is the Role?
You will be part of a team of Functional Analysts, reporting into the Process Change Manager. As part of the role you will analyse, define and document business readiness requirements to support change, assist in the design of proposed solutions, undertake knowledge gap analysis. This role will require knowledge of Income and Collections Processes and Procedures specifically. Undertake analysis and planning and execution of tasks for the assigned business or functional areas to create a complete picture, including areas that cross multiple business teams. Contribute and participate in key activities to raise an awareness of business requirements and solutions. You will support programme activities including test scripting, training material preparation and business communications. And you will own delivery of process documents and work instructions. Identify, manage and maintain business risks including where they may have impacts wider than on business activities and accurately report the status of all change activities to your manager. Build strong relationships with all internal and external stakeholders while offering support to Operational teams with complex queries as and when required.
What do I need?
- Proven experience in the ability to multi‑task, prioritise workload whilst maintaining an extremely high level of attention to detail.
- Confidence in using the Evolve System.
- An understanding of what happens in the Income and Collections teams, with the commitment to build E2E process knowledge in both areas as part of initial training.
- Experience of being involved in internal improvement initiatives with experience of implementing and delivering new process rollouts.
- Excellent communication skills with the ability to converse with senior and external stakeholders.
- An analytical approach to your working methodologies with excellent problem‑solving skills with the ability to identify risks and resolve through a proactive and logical approach.
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We’re building the world’s largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. SSE Energy Solutions support UK organisations by delivering energy and low‑carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.
Flexible benefits to fit your life
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- As well as generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.
Functional Analyst - Income and Collect in Cardiff employer: SSE PLC
Contact Detail:
SSE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Analyst - Income and Collect in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SSE on LinkedIn. Ask them about their experiences and any tips they might have for landing the Functional Analyst role. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Income and Collections processes. Be ready to discuss how your experience aligns with the role's requirements. We want to see that you can not only talk the talk but also walk the walk!
✨Tip Number 3
Show off your analytical skills during the interview! Bring examples of past projects where you identified risks and implemented solutions. This will demonstrate your problem-solving abilities and how you can contribute to SSE’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining SSE and ready to be part of our mission towards a net zero world.
We think you need these skills to ace Functional Analyst - Income and Collect in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Income and Collections processes. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Show Off Your Analytical Skills: Since this role requires a strong analytical approach, include examples of how you've tackled complex problems in the past. We love seeing how you’ve identified risks and implemented solutions, so share those stories!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the only way we accept applications, and it ensures that your details are securely processed. Plus, it’s super easy to do!
How to prepare for a job interview at SSE PLC
✨Know Your Income and Collections Inside Out
Make sure you brush up on the Income and Collections processes and procedures. Understanding these areas will not only help you answer questions confidently but also show your commitment to building E2E process knowledge.
✨Show Off Your Analytical Skills
Prepare to discuss your analytical approach and problem-solving skills. Think of specific examples where you've identified risks or improved processes, as this will demonstrate your ability to contribute to internal improvement initiatives.
✨Build Relationships Before You Even Start
Think about how you can build strong relationships with stakeholders. Be ready to share examples of how you've successfully communicated with senior and external stakeholders in the past, as this is crucial for the role.
✨Practice Multi-Tasking Scenarios
Since the role requires multi-tasking and prioritising workload, consider preparing scenarios where you've successfully managed multiple tasks while maintaining attention to detail. This will highlight your organisational skills and readiness for the job.
