At a Glance
- Tasks: Support operational teams with admin tasks, data analysis, and customer enquiries.
- Company: Join a leading energy provider committed to inclusivity and employee wellbeing.
- Benefits: Enjoy discounts on healthcare, gym memberships, and interest-free loans for tech or transport.
- Other info: Flexible working options available and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in customer operations.
- Qualifications: Experience in admin roles, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 29504 - 34757 £ per year.
Base Location: Portsmouth, New Forest or Andover. You'll be expected to spend 50% of your working week in the office. Salary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family.
Working Pattern: 12-Month Fixed Term Contract | Full Time | Flexible First options available.
We have an exciting opportunity for an experienced Administrator to join our Customer Operations team on a 12‑Month Fixed Term Contract. This is a varied and fast‑paced role supporting several operational teams across SEPD (Southern Electric Power Distribution). We’re looking for someone who is organised, adaptable, and able to manage changing priorities while providing high‑quality support in a busy operational environment.
This vacancy may close early if we receive a high level of interest.
Responsibilities- Manage a range of administrative and compliance activities, ensuring records and systems are kept accurate and up to date.
- Raise and track Purchase Orders, process invoices, and coordinate the ordering and distribution of PPE and operational supplies.
- Respond to enquiries from internal and external stakeholders by telephone and email, providing a professional and efficient service.
- Support operational teams with reporting, data analysis, and producing management information.
- Provide support during severe weather events or operational incidents, which may occasionally require flexibility outside normal working hours, duties, or location.
- Previous experience working in an administrative or operational support role, with the ability to manage multiple priorities and deadlines.
- Great organisational skills, attention to detail, and experience maintaining accurate records and documentation.
- Experience using Microsoft Office applications, particularly Excel, Outlook, and Word, including working with reports and data.
- Good communication and customer service skills, with the confidence to work with a range of stakeholders.
- Experience raising Purchase Orders and an understanding of safety or compliance processes would be beneficial.
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Equal Opportunity Employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Administrator employer: SSE PLC
Join SSE as an Administrator and experience a supportive work culture that prioritises your wellbeing and professional growth. With flexible working options, competitive salary, and a range of benefits including discounts on healthcare and family entitlements, you'll thrive in a dynamic environment that values diversity and inclusion. Located in Portsmouth, New Forest, or Andover, this role offers the chance to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how you can showcase your organisational skills and adaptability. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Don’t forget to research the company! Understanding their values and operations will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in the role and the team you'll be supporting.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications directly from candidates who are eager to join us. Make sure to highlight your relevant experience and skills in your application.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant administrative experience to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you want to join our Customer Operations team. Share specific examples of how you've managed multiple priorities and provided high-quality support in previous roles.
Show Off Your Tech Skills:Since we use Microsoft Office applications daily, mention your proficiency with Excel, Outlook, and Word. If you've worked with reports or data analysis, let us know how you've used these tools effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at SSE PLC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks like managing administrative activities, raising Purchase Orders, and supporting operational teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the job requires great organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities or deadlines. Be ready to discuss how you keep records accurate and up to date, as this is crucial for the role.
✨Brush Up on Your Tech Skills
Make sure you're comfortable using Microsoft Office applications, especially Excel, Outlook, and Word. You might be asked about your experience with data analysis or producing reports, so it’s a good idea to have some examples ready to demonstrate your proficiency.
✨Prepare for Customer Interaction
As you'll be responding to enquiries from various stakeholders, practice your communication skills. Think of scenarios where you've provided excellent customer service and be prepared to discuss how you handle difficult situations professionally and efficiently.