Scheduler in Poole

Scheduler in Poole

Poole Full-Time 29504 - 34757 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Schedule work efficiently to meet customer needs and optimise team resources.
  • Company: Join SSE, a leading energy company committed to a net zero future.
  • Benefits: Enjoy flexible benefits, discounts on healthcare, and wellbeing support.
  • Why this job: Make a real impact in a fast-paced environment while developing your skills.
  • Qualifications: Experience in scheduling and strong communication skills are essential.
  • Other info: Be part of an inclusive team that values diversity and growth.

The predicted salary is between 29504 - 34757 £ per year.

We are looking for a Scheduler to join our team on a 12-month Fixed term contract. Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target, or above, within our works schedule.

As a Scheduler, you will report directly into the Networks Operational Delivery team and will work as part of a wider team of Schedulers responsible for optimising the work plan for our operational teams. You will be:

  • Scheduling work to ensure that priorities are dealt with, and work is delivered to meet programme and customer requirements.
  • Ensuring that all periods of annual leave and training are programmed in advance to help identify any areas where we are under resourced.
  • Supporting the operational delivery teams by collating and processing all required paperwork and submitting to various parties once full validation checks have been undertaken.
  • Assisting with internal and external customer enquiries via email and on the telephone.

Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role. To maintain an efficient team, excellent communication and organisational skills are key, and you'll attend daily huddles to feedback progress and improvement opportunities, raising concerns and seeking validation for any queries.

You will have:

  • Previous experience in scheduling, administration and/or customer focused roles.
  • Great administration and communication skills, with the ability to multitask and work effectively under pressure in a fast-paced, customer focused environment.
  • Proven experience working to SLAs and KPIs, delivering results and demonstrating a continuous improvement mindset.
  • Advanced IT proficiency, including knowledge of Microsoft Office (particularly Excel), and the ability to analyse, interpret, and summarise data with exceptional attention to detail.
  • Experience coordinating staff, resources, schedules, budgets, meet deadlines, and maintain a high level of accuracy.

About SSE: SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.

Flexible benefits to fit your life include discounts on private healthcare and gym memberships, wellbeing benefits like a free online GP and 24/7 counselling service, interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme, as well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer: SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We’ll be in touch after the closing date to let you know if we’ll be taking your application further. If you’re offered a role with SSE, you’ll need to complete a criminality check and a credit check before you start work.

Scheduler in Poole employer: SSE Enterprise

SSE is an exceptional employer, offering a dynamic work environment in Poole or the New Forest where you can contribute to a sustainable future while enjoying a range of flexible benefits tailored to your lifestyle. With a strong commitment to employee growth and inclusivity, SSE fosters a culture of collaboration and continuous improvement, ensuring that every team member has the opportunity to thrive and make a meaningful impact in the energy sector.
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Contact Detail:

SSE Enterprise Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Scheduler in Poole

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your scheduling experience and how you handle pressure – it’s all about demonstrating that you’re the right fit for the role.

✨Tip Number 3

Tailor your approach! When you apply through our website, make sure to highlight your relevant skills and experiences that align with the Scheduler role. Show us how you can contribute to achieving that 90% utilisation target!

✨Tip Number 4

Follow up after your application! A quick email to express your enthusiasm can set you apart from other candidates. It shows you’re proactive and genuinely interested in joining our team at SSE.

We think you need these skills to ace Scheduler in Poole

Scheduling
Administration
Customer Service
Communication Skills
Multitasking
Attention to Detail
Data Analysis
Microsoft Office (Excel)
SLA and KPI Management
Organisational Skills
Problem-Solving Skills
Team Coordination
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your scheduling experience and customer-focused skills. We want to see how you can contribute to our goal of a 90% utilisation target!

Show Off Your IT Skills: Since advanced IT proficiency is key for this role, don’t forget to mention your experience with Microsoft Office, especially Excel. We love seeing candidates who can analyse and summarise data effectively!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially in a fast-paced environment like ours. Make sure your communication skills shine through!

Apply Through Our Website: Remember, we only accept applications made online. So, head over to our website and hit that 'Apply Now' button! We can't wait to see what you bring to the table.

How to prepare for a job interview at SSE Enterprise

✨Know Your Scheduling Stuff

Make sure you brush up on your scheduling knowledge before the interview. Understand the key principles of effective scheduling, including prioritisation and resource allocation. Be ready to discuss how you've successfully managed schedules in the past.

✨Show Off Your Communication Skills

As a Scheduler, you'll need to communicate effectively with various teams. Prepare examples of how you've handled customer enquiries or collaborated with colleagues. Practise articulating your thoughts clearly, as this will demonstrate your ability to convey information efficiently.

✨Get Familiar with SLAs and KPIs

Since the role involves working to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), be prepared to discuss your experience with these metrics. Think of specific instances where you met or exceeded targets, and how you can apply that mindset to this new role.

✨Excel at Excel

Given the emphasis on advanced IT proficiency, especially with Microsoft Excel, make sure you're comfortable with data analysis and summarisation. Brush up on your Excel skills, and be ready to talk about how you've used it to improve scheduling processes or manage data effectively.

Scheduler in Poole
SSE Enterprise
Location: Poole

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