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- Tasks: Manage customer journeys and oversee minor electricity connection projects from start to finish.
- Company: Join SSE, a leader in energy transition and infrastructure development.
- Benefits: Enjoy competitive salary, flexible benefits, and wellbeing support.
- Why this job: Make a real impact in the energy sector while developing your project management skills.
- Qualifications: Experience in project management and strong customer service skills required.
- Other info: Be part of an inclusive team with excellent career growth opportunities.
The predicted salary is between 43704 - 51484 £ per year.
We are looking for a Project Manager to join our Minor Connections team!
Your role as a Project Manager will be to manage the customer journey from start to finish. Our SSEN Minor Connections team are responsible for delivering new electricity connections for 1-4 properties as well as moving the position in which our equipment terminates within our customers' properties.
You will:
- Manage the customer journey from start to finish including; booking the work, ensuring the customer understands all elements of the job and is ready for the work to be completed.
- Create construction packs for minor connection projects within key deadlines, ensuring accuracy of information so the jobs are completed right first time.
- Support both our customers and delivery partners to ensure the smooth delivery of projects.
- Drive performance and improvements to the customer service we provide helping us achieve maximum incentive rewards for Time to Connect (TTC) and Broad Measure (customer satisfaction) scores.
You have:
- Previous experience as a Project Manager.
- Good business and technical knowledge of Electricity Distribution or similar market such as another utility company.
- Excellent customer service skills and great verbal and written communication skills, with proficient organisation skills and a strength in developing and nourishing positive working relationships.
- I.T. literate being comfortable with Microsoft packages such as Word, Excel and Office.
- The ability to deliver within demanding timescales and to effectively prioritise, plan and organise.
About SSE
SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.
Flexible benefits to fit your life:
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer:
SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Project Manager in Melksham employer: SSE Enterprise
Contact Detail:
SSE Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in Melksham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Project Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand SSE’s mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Project Manager, you’ll need to convey information clearly and effectively. Try mock interviews with friends or use online resources to refine your pitch and ensure you can articulate your experience confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, it shows you’re serious about joining the team at SSE. So, hit that 'Apply Now' button and let’s get you started on this exciting journey!
We think you need these skills to ace Project Manager in Melksham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your relevant experience in managing customer journeys and delivering projects on time. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your verbal and written skills. Clear, concise language will help us see your ability to manage relationships effectively.
Apply Through Our Website: Don't forget to apply through our website! It's the only way we accept applications, and it ensures your details are securely processed. We can't wait to hear from you!
How to prepare for a job interview at SSE Enterprise
✨Know Your Projects
Before the interview, brush up on your previous project management experiences. Be ready to discuss specific projects you've managed, focusing on how you handled customer journeys and ensured smooth delivery. This will show that you understand the role and can relate your experience to their needs.
✨Master the Technical Side
Since the role requires good business and technical knowledge of Electricity Distribution, make sure you’re familiar with relevant terminology and processes. Prepare to discuss how your technical skills can contribute to the Minor Connections team and improve customer satisfaction.
✨Showcase Your Communication Skills
Excellent verbal and written communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with customers and partners in the past.
✨Demonstrate Your Organisational Skills
The ability to prioritise and organise is crucial for a Project Manager. Think of instances where you’ve effectively managed multiple tasks or deadlines. Be prepared to share how you plan and execute projects while keeping everything on track, especially under pressure.
