Support Engineer - BEMS

Support Engineer - BEMS

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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SSE Energy Solutions – Smart Buildings

At a Glance

  • Tasks: Join our team to support smart buildings and drive energy efficiency initiatives.
  • Company: SSE Smart Buildings, a leading BEMS supplier in the UK.
  • Benefits: Competitive salary, flexible working, healthcare discounts, and family entitlements.
  • Why this job: Make a real impact on sustainability while expanding your skills in a dynamic environment.
  • Qualifications: Technical experience in BEMS/HVAC controls and excellent communication skills.
  • Other info: Be part of an inclusive workplace that values diverse backgrounds.

The predicted salary is between 36000 - 60000 £ per year.

Base Location: Field based covering London and South East England.

Salary: Competitive Salary + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available.

The role:

As part of our growth plans, we are looking for a Smart Buildings Support Engineer to join our BMS Support team. We are looking for exceptional people who can bring big ideas, new skills and innovative thinking to help us build a world that's more sustainable for you, your family and the community you live in. Want to make a difference? Be part of an amazing team? Carry out innovative PPM activities and energy reduction initiatives whilst at the same time expanding your skills and knowledge? Then this could be the opportunity for you!

Our Support business has a fantastic reputation in the industry and has some exciting plans to grow and develop the region further, which you can play a key part in.

You will:

  • Carry out BMS pre planned maintenance, small upgrades and additional works.
  • Respond to and resolve reactive breakdowns, both within core business hours and as part of the out of hours standby team.
  • Identify system improvements such as upgrades, system enhancements and software improvements to ensure energy performance is being managed efficiently.
  • Provide detailed and concise reports based upon your onsite activities.

You have:

  • Good technical experience in Siemens, Trend or Tridium BEMS/HVAC Building Controls.
  • Experience with Siemens Apogee would be advantageous however full training will be provided.
  • Excellent communication skills with the ability to maintain a collaborative working environment with all stakeholders, including customers and external service providers.
  • Sound levels of customer service, with a professional approach and a dedication to meeting customer expectations, including delivering technical support, coaching and direction.
  • An agile working approach, with flexibility to support an on-call rota structure.
  • A full driving licence, as you will be travelling to different sites.

About SSE Smart Buildings:

We are one of the largest BEMS suppliers in the UK – a top 3 Honeywell Trend Technology Partner, and the first Siemens Master Partner. We love being a market leader and topping out some outstanding projects to the very highest of standards - on time and within budget! Working alongside our colleagues in SSE we provide some of the most critical building control and energy generation services required by a zero-carbon world, enabling our customers to achieve their sustainability targets.

Flexible Benefits To Fit Your Life:

  • Enjoy discounts on private healthcare and gym memberships.
  • Wellbeing benefits like a free online GP and 24/7 counselling service.
  • Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
  • Generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer:

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on andrew.elder3@sse.com / 01738 340826 to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

Support Engineer - BEMS employer: SSE Energy Solutions – Smart Buildings

SSE Smart Buildings is an exceptional employer, offering a dynamic work environment that prioritises innovation and sustainability. With a strong reputation in the industry, employees benefit from flexible working options, comprehensive wellbeing initiatives, and opportunities for professional growth within a collaborative team. Join us in making a meaningful impact while enjoying competitive salaries and a range of family-friendly benefits in the vibrant London and South East England region.
SSE Energy Solutions – Smart Buildings

Contact Detail:

SSE Energy Solutions – Smart Buildings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Engineer - BEMS

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.

Tip Number 3

Practice your technical skills and be ready to demonstrate them. Whether it’s troubleshooting BEMS systems or discussing energy efficiency strategies, being hands-on can set you apart from the competition.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Support Engineer - BEMS

BEMS/HVAC Building Controls
Siemens
Trend
Tridium
Siemens Apogee
Technical Support
Communication Skills
Customer Service
Problem-Solving Skills
Pre Planned Maintenance
Energy Performance Management
Report Writing
Agile Working Approach
Flexibility for On-Call Rota
Full Driving Licence

Some tips for your application 🫡

Show Your Technical Skills: Make sure to highlight your experience with Siemens, Trend, or Tridium BEMS/HVAC Building Controls in your application. We want to see how your skills can contribute to our innovative projects!

Communicate Clearly: Since excellent communication is key for this role, ensure your application reflects your ability to collaborate and maintain a professional approach. We love candidates who can connect with customers and stakeholders effortlessly!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Support Engineer role. Show us why you’re the perfect fit for our team at StudySmarter.

Apply Online: Remember, we only accept applications made online through our website. So, hit that 'Apply Now' button and let’s get started on this exciting journey together!

How to prepare for a job interview at SSE Energy Solutions – Smart Buildings

Know Your BEMS Inside Out

Make sure you brush up on your technical knowledge of Siemens, Trend, and Tridium BEMS/HVAC systems. Familiarise yourself with common issues and solutions, as well as any recent advancements in the field. This will not only show your expertise but also your genuine interest in the role.

Show Off Your Communication Skills

Since this role involves collaboration with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully communicated complex technical information to non-technical audiences in the past. This will demonstrate your ability to maintain a collaborative working environment.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, especially regarding reactive breakdowns and system improvements. Think of specific situations where you've identified issues and implemented effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Your Customer Service Mindset

This role requires a strong dedication to customer satisfaction. Be ready to discuss how you've gone above and beyond to meet customer expectations in previous roles. Highlight any experience you have in providing technical support or coaching, as this will resonate well with the interviewers.

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