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- Tasks: Assist customers with inquiries and achieve service targets while representing our brand.
- Company: Join SSE Airtricity, a leader in sustainable energy solutions.
- Benefits: Enjoy flexible hours, performance bonuses, wellbeing schemes, and healthcare discounts.
- Other info: Supportive environment with opportunities for personal growth and development.
- Why this job: Make a difference in customer service while contributing to a greener future.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
SSE Airtricity in Belfast seeks a Customer Service Advisor to join their gas business. You'll be responsible for answering customer inquiries, working towards service targets, and representing the SSE Airtricity brand.
The role offers flexibility, with 50% of work in the Belfast office, and provides a supportive environment for personal development. Additional benefits include:
- Performance-related bonuses
- Wellbeing schemes
- Discounts on healthcare
Join us in our commitment to providing excellent customer service while contributing to a sustainable energy future.
Hybrid Customer Service Advisor | Flexible Hours & Growth in Belfast employer: SSE Airtricity
Contact Detail:
SSE Airtricity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor | Flexible Hours & Growth in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SSE Airtricity on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations and keep our cool under pressure.
✨Tip Number 3
Show off your passion for sustainability! Research SSE Airtricity’s initiatives and be ready to discuss how you can contribute to their mission during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track your progress and keep you updated on any opportunities.
We think you need these skills to ace Hybrid Customer Service Advisor | Flexible Hours & Growth in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can represent the SSE Airtricity brand and contribute to our commitment to excellent service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Customer Service Advisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSE Airtricity
✨Know the Company Inside Out
Before your interview, take some time to research SSE Airtricity. Understand their values, mission, and the specifics of their gas business. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or exceeded customer expectations. This will demonstrate your problem-solving skills and ability to represent the brand positively.
✨Showcase Your Flexibility and Growth Mindset
Since the role offers flexible hours and growth opportunities, be ready to discuss how you adapt to changing situations and your eagerness to learn. Share specific instances where you've embraced change or taken on new challenges in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the company’s commitment to excellent customer service.