At a Glance
- Tasks: Join our Accounts Receivable team to manage customer accounts and ensure accurate financial processing.
- Company: SSE Airtricity, a leading energy provider focused on sustainability and innovation.
- Benefits: Competitive salary, performance bonuses, flexible working, and wellness perks.
- Other info: Enjoy a vibrant office atmosphere in Belfast with excellent career growth opportunities.
- Why this job: Make a real impact in the energy sector while developing your skills in a supportive environment.
- Qualifications: Experience in finance or administration with strong attention to detail and communication skills.
The predicted salary is between 26239 - 32800 £ per year.
Base Location: You'll be expected to spend 50% of your working week in our Belfast office.
Salary: £26,239 - £32,800 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available.
The role involves joining the Accounts Receivable team in our gas business, which processes high levels of transactions daily, requiring consistent, accurate and compliant processing. Our core business hours are 08:30 – 17:00 Monday to Thursday and 08:30 – 16:30 on a Friday. Our blended model of working at home and in the office provides our colleagues with the flexibility and support they need to succeed in this role.
When in our modern office, you’ll be in a vibrant working atmosphere, in a city centre location close to shops, restaurants and a public transport hub.
You will:
- Maintain high levels of accuracy and regulatory compliance when capturing, updating, and amending customer account information.
- Proactively resolve unassigned Prepayment Meter payments by investigating issues preventing allocation and ensuring timely, accurate transfer and correction of customer accounts / meters.
- Collaborate effectively and respond promptly and professionally to mail, phone, and Teams queries, providing excellent customer service and contacting customers directly when needed to close out issues.
- Provide efficient administrative support to operations teams and share responsibility across workstreams to enable the delivery of excellent customer service and support delivery of team objectives.
- Ensure all daily processes (payment file handling, bank lodgements, Prepayment Meter Vend activity, Direct Debit processing, security deposits, suspense account management, refunds, and associated queries) are completed accurately, on time, and in full compliance with regulatory and financial requirements.
You have:
- Previous customer accounts, finance or administration experience within a regulatory framework.
- Exceptional attention to detail with the ability to consistently produce quality, accurate work, ensuring customer data is accurate at all times.
- Strong numerical and analytical skills with the ability to resolve financial queries and reconcile accounts, coupled with excellent verbal and written communication skills.
- A positive, enthusiastic and flexible attitude and willingness to develop and learn, drive improvements and engage in projects as required.
- A high standard of IT proficiency with an excellent working knowledge of Microsoft Office packages (specifically Excel).
Flexible Benefits To Fit Your Life:
- Enjoy discounts on private healthcare and gym memberships.
- Wellbeing benefits like a free online GP and 24/7 counselling service.
- Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
- Generous family entitlements such as maternity and adoption pay, and paternity leave.
Work with an equal opportunity employer. SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.
If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Accounts Receivable Administrator employer: SSE Airtricity
SSE Airtricity is an exceptional employer that prioritises employee wellbeing and professional growth, making it an ideal place for those passionate about energy efficiency and sustainability. Located in Ireland, the company fosters a collaborative work culture where team members are encouraged to innovate and contribute to meaningful projects aimed at decarbonising energy usage. With benefits such as healthcare discounts and wellbeing services, SSE Airtricity supports its employees in achieving both personal and professional fulfilment.
