Product Director, ETF (PA26Q2PDJH75)

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Get To Know Us: SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few.

Locations: London, Essex | Hybrid

The Opportunity

In this role, you will be responsible for defining and delivering industry-leading products for the ETFs domain within our product portfolio. This role will see you create ideas and develop those from around the company, you will test the value proposition and client appetite for new products at an early stage, assess and evaluate the product/market fit and commercial viability, allowing these to be challenged and enriched in the Product governance process. You will encourage idea generation from your partners in Sales, Operations, Marketing and Technology and, crucially, directly with clients. You will also join specialists in the Sales team in co-creation sessions with clients, aimed at understanding their needs and working on potential solutions collaboratively, keeping scalability and repeatability of the solution front of mind. You’ll own the strategy and applicability of your products, working with key stakeholders to take them through from ideation to in-life management and ongoing commercial success.

What You Will Get To Do:

• Guide, own and communicate the feature set for your product domain against the overall product strategy and vision set by the Head of Product and in line with our company strategy.
• Devise new ideas and business models to fit into the market, which positions us as a disruptor to the funds and investments industry.
• Seek out like-minded clients and partners to work with on new ideas and models.
• Be responsible for the commercial viability of your product domain, ensuring product-level budgets and sales targets are set and achieved in line with corporate goals.
• Collaborate with the other product managers to ensure the end-to-end vision is clear.
• Represent Calastone as thought pioneers at industry events, presenting the vision to industry front-runners.
• Show clients a clear path to adoption for all products in your domain.
• Collaborate with your development partners within Technology and the client-facing teams in Sales, Operations and Marketing to ensure delivery, adoption and success of your Products.
• Aid the creation of the marketing content and Go-To-Market plan by working closely with Marketing regarding the value proposition and key capabilities of your products.
• Undertake regular, in-depth competitor research, gaining insights into the extent of your competitive edge and how to maintain it.
• Monitor and optimise your products to maximise chances of success, including profitability.
• Represent the Customer/Client in decision-making.
• Assist Sales in Client meetings; investigating client needs and establishing views on new product capabilities to meet them.
• Carry out Discovery, investigating client needs and establishing views on new product capabilities to meet them.
• Leadership of the Product staff in the ETF domain, including line management where required.

What You Will Bring:

The business knowledge desired/required for the Product function includes, but is not limited to:

• Commercial results-oriented leadership with a keen eye for the revenues and costs of Products – looking for ways to optimise your Products for maximum return.
• Experience in a Product Management role.
• Have a track record of product delivery, showing how products have moved from ideation to launch and growth under your ownership.
• Sound knowledge around ETFs, their value chain, operating models and flows.
• Be able to think in a disruptive way to reinvent your domain product set from how the industry works today, whilst taking into account the adoption of new products.
• Direct experience of Agile development processes and able to evangelise its adoption.
• Stakeholder management experience with examples of where your influence has impacted the business.
• Able to follow and suggest improvements to a disciplined Product development process.
• Experience of client/customer-led Product development, with examples of executions based on client/customer needs, insights and testing.
• Excellent client-facing and presenting skills.
• Recognised as a great communicator – succinct, clear, direct and transparent in your interactions with peers, leadership and clients.

Desired:

• Experience in P&L ownership or profitability tracking.
• Experience in the Fintech/Financial Services industry.
• Knowledge of the wider funds and collective investments industry.
• Knowledge of ETF operating models and flows.
• Knowledge of the role of the regulators and experience/knowledge of the market practice working groups.
• Knowledge of the wider collective investments market, particularly mutual funds, as well as the roles performed by the different players in the value chain.
• You have experience and are comfortable dealing with institutional clients in the financial services sector.
• Technically, you will be expected to be conversant with the Microsoft Office suite and Salesforce.

About You

Delivery and Impact - Self-starter and resourceful: taking the lead is second nature, and you are comfortable driving things independently within a very collaborative environment, continuously reaching out to colleagues and other parties and not waiting for things to happen. Raising risks and issues promptly to the relevant bodies alongside recommendations for mitigation.

Communication - Assured, accurate, deliberate and direct. Ability to articulate complex issues concisely and effectively. Accustomed to pre-empting stakeholders to facilitate decision-making. Engaged listener to steer client conversations and factor in their input.

Conduct - Demonstrates the corporate values of connected, supportive, creative and driven. Show a strong work ethic and the highest levels of professionalism and integrity.

Teamwork - Able to provide support to those within their peer group. Open to working in a multidisciplinary team, where we aim to complement each other and promote constant collaboration and dialogue.

Management - Able to constantly manage priorities and lead the Product Owners and Engineers to delivery.

Problem Solving - Identifies, considers and solves problems of a product, political, organisational and technical nature – ensuring visibility and buy-in where required.

Organisation – Provides regular 360 feedback to team, peers and management – with a view to addressing issues as well as encouraging performance.

Influence – Provides open feedback with actionable intent – also solicits this from peers, team and management. You are open to learn from others and try to do things differently.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement, including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the well-being of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to.