Trade Support Analyst in London
Trade Support Analyst

Trade Support Analyst in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
SS&C

At a Glance

  • Tasks: Provide first-line support for trading systems and troubleshoot technical issues.
  • Company: Join a leading financial services and healthcare tech company with a global presence.
  • Benefits: Full-time role with competitive salary and opportunities for growth.
  • Why this job: Be part of a dynamic team that drives improvements in trading systems.
  • Qualifications: Strong problem-solving skills and a passion for technology.
  • Other info: Collaborative environment with a focus on professional development.

The predicted salary is between 36000 - 60000 £ per year.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Key Responsibilities:

  • Provide first-line support for trading systems and workflows.
  • Troubleshoot and resolve technical issues across multiple asset classes.
  • Collaborate with internal teams and external clients to ensure timely issue resolution.
  • Support User Acceptance Testing (UAT) and system release cycles.
  • Maintain a strong onsite presence to foster close relationships and operational efficiency.
  • Identify opportunities for system, service, or product improvements and drive enhancements.
  • Create and maintain comprehensive documentation and a knowledge base for support troubleshooting and training initiatives.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Trade Support Analyst in London employer: SS&C

SS&C Technologies is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working alongside industry leaders in financial services and healthcare technology. With a commitment to diversity and inclusion, SS&C ensures that every team member feels valued and empowered to contribute to meaningful projects that drive success.
SS&C

Contact Detail:

SS&C Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Support Analyst in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that Trade Support Analyst role.

✨Tip Number 2

Prepare for interviews by practising common questions related to trading systems and technical troubleshooting. We can even do mock interviews together to boost our confidence and nail those tricky questions!

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate our ability to handle the challenges of a Trade Support Analyst.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Trade Support Analyst in London

Technical Support
Troubleshooting
Collaboration
User Acceptance Testing (UAT)
Documentation Skills
Problem-Solving
Communication Skills
Operational Efficiency
Knowledge Management
Asset Class Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Trade Support Analyst role. Highlight relevant experience and skills that match the job description, like troubleshooting and collaboration. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your enthusiasm for working with trading systems and supporting clients.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their ability to troubleshoot and resolve problems effectively, especially in fast-paced environments.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at SS&C

✨Know Your Trading Systems

Make sure you brush up on the trading systems and workflows mentioned in the job description. Familiarise yourself with common technical issues and how to troubleshoot them, as this will show your potential employer that you're ready to hit the ground running.

✨Showcase Your Collaboration Skills

Since the role involves working closely with internal teams and external clients, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight any experiences where you resolved issues through teamwork, as this will demonstrate your ability to foster strong relationships.

✨Prepare for User Acceptance Testing (UAT)

Understand what UAT entails and be ready to talk about any relevant experience you have. If you haven't been directly involved in UAT before, think about similar processes you've participated in and how they relate to ensuring system functionality and user satisfaction.

✨Think About Improvements

The job requires identifying opportunities for enhancements, so come prepared with ideas! Think about any inefficiencies you've noticed in previous roles or during your research on trading systems. This proactive mindset will impress interviewers and show your commitment to continuous improvement.

Trade Support Analyst in London
SS&C
Location: London

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