At a Glance
- Tasks: Lead AI strategy and delivery to enhance client experience and operational efficiency.
- Company: SS&C Technologies, a global leader in financial services and healthcare technology.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Join a dynamic team committed to excellence and continuous improvement.
- Why this job: Drive innovation in AI and shape the future of investor servicing on a global scale.
- Qualifications: Expertise in AI/ML within financial services and strong leadership skills.
The predicted salary is between 100000 - 150000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
SS&C is seeking a Senior Director to lead AI strategy and delivery across our Global Investor Distribution Solutions (GIDS) Europe division. This role will be responsible for identifying opportunities to apply AI and machine learning across operational areas, enhancing efficiency, client experience, and decision-making within our processes. The successful candidate will work closely with internal teams to implement scalable AI solutions, helping SS&C maintain its position as a leading global investor service provider. This is an exciting opportunity to drive innovation and influence the future of investor servicing at a global scale.
Your Responsibilities
- Define and execute AI strategy across SS&C GIDS operational processes.
- Identify, prioritize, and implement AI-driven solutions to improve workflow, client engagement, and operational efficiency.
- Collaborate with cross-functional teams (product, operations, client services) to design and deliver AI initiatives.
- Engage directly with clients to understand needs, demonstrate value propositions, and manage expectations.
- Monitor AI trends, innovations, and regulatory developments in financial services to inform strategic direction.
- Provide leadership and mentorship to teams on AI best practices, governance, and adoption.
- Ensure AI projects align with business goals, compliance standards, and risk management frameworks.
Your Experience
- Proven expertise in AI/ML applied to financial services, preferably in asset management, wealth management, or investor distribution.
- Experience either implementing AI solutions internally to financial services organizations.
- Strong understanding of operational workflows in asset or wealth management.
- Track record of delivering AI initiatives that create measurable business impact.
- Ability to work cross-functionally, influence stakeholders, and lead change in a complex environment.
- Excellent client-facing skills, with experience managing expectations and challenging conversations.
- Familiarity with regulatory requirements and risk/compliance considerations in financial services is preferred.
- Bachelor’s degree in a relevant field; advanced degree or professional certifications in AI, data science, or finance a plus.
Applications will be accepted on an ongoing basis until the position is filled.
Senior Director, AI Strategy & Delivery in London employer: SS&C
SS&C is an exceptional employer, offering a dynamic work environment in Windsor, Connecticut, where innovation meets expertise in financial services and healthcare technology. With a strong commitment to employee growth, SS&C provides ample opportunities for professional development and mentorship, fostering a culture of collaboration and inclusivity. As a leader in AI strategy and delivery, employees can engage in cutting-edge projects that not only enhance operational efficiency but also significantly impact client experiences on a global scale.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, AI Strategy & Delivery in London
✨Tip Number 1
Network like a pro! Reach out to connections in the financial services and healthcare tech sectors. Attend industry events or webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a presentation that highlights your AI strategy successes. Use real-world examples to demonstrate how you've improved operational efficiency or client engagement. This will help us see your impact in action!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of AI trends and regulatory developments in financial services. We want to see that you’re not just knowledgeable, but also passionate about driving innovation in investor servicing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining SS&C and being part of our mission to lead in global investor services.
We think you need these skills to ace Senior Director, AI Strategy & Delivery in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Director role. Highlight your experience in AI and financial services, and show us how you can drive innovation at SS&C.
Showcase Your Achievements:We want to see the impact you've made in previous roles. Include specific examples of AI initiatives you've led and the measurable outcomes they achieved. Numbers speak volumes!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our official website. This ensures that we receive your details directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at SS&C
✨Know Your AI Stuff
Make sure you brush up on the latest trends and innovations in AI, especially as they relate to financial services. Be ready to discuss how you've applied AI and machine learning in previous roles, and think of specific examples that demonstrate your expertise.
✨Understand SS&C's Business
Familiarise yourself with SS&C's operations, particularly within the Global Investor Distribution Solutions unit. Knowing their client base and the challenges they face will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various teams, be prepared to discuss how you've successfully collaborated in the past. Think of examples where you influenced stakeholders or led change in a complex environment, as this will highlight your leadership skills.
✨Client Engagement is Key
Be ready to talk about your experience with client-facing roles. Prepare to share how you've managed expectations and navigated challenging conversations, as this will demonstrate your ability to engage effectively with clients and understand their needs.
