Lead Business Systems Analyst (Digital) PA25DBARQ3002 in London

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

As a Senior Business Analyst, you will play a pivotal role in driving the success of digital product initiatives. You will ensure requirements are effectively captured, documented, and prioritised in alignment with product strategy. You will act as a liaison between technical teams, business stakeholders, and end-users, driving the development, enhancement, testing, and delivery of digital products within an Agile framework. This role involves creating high-quality documentation, including API integrations, and leveraging your expertise to guide projects to success.

• Collaborate with stakeholders to identify, analyse, and prioritise requirements for new and existing deliveries.
• Lead and facilitate workshops/meetings to gather requirements and present solutions confidently to internal and external stakeholders.
• Document and manage API requirements, ensuring alignment with REST/GraphQL principles and system capabilities.
• Develop and maintain business artefacts such as user journeys, process maps, and capability models.

• Act as a key interface across the enterprise, ensuring effective cross-communication of requirements, needs, and concepts.
• Work closely with the scrum team, ensuring adherence to Agile best practices and timely delivery of high-quality solutions.
• Support in-sprint testing, including planning, coordination, and execution to ensure system changes align with user story outcomes.
• Provide post-implementation support, including system and user acceptance testing and early life support.

• Build strong collaborative relationships with internal and external stakeholders, providing consultancy to ensure successful project delivery.
• Act as a champion for process improvement and innovation within the Digital Product and Innovation team.
• Keep all stakeholders informed of progress, risks, and issues, ensuring effective communication and transparency.

• Utilise your expertise in regulations and processes to guide the development of compliant and user-focused solutions.
• Stay up to date with market trends, regulatory changes, and industry best practices to inform product enhancements and strategies.
• Contribute to the evaluation of key technology providers and operating models to support product innovation.

• Exercise due care and diligence to ensure areas of responsibility are organised and controlled.
• Uphold responsibilities for risk management and business continuity practices.
• Comply with relevant Client Asset, Data Protection, and Financial Crime Prevention regulations.

• Deliver services with 100% accuracy and timeliness, ensuring high-quality outputs.
• Continuously review and enhance processes to improve individual and team performance.
• Demonstrate integrity and professionalism in all duties.

• Over 5 years’ experience or familiarity with investment funds, asset management processes, financial product lifecycle, and relevant regulations.
• Experienced and proven record of delivering products.
• Proven IT analytical skills based on various analysis methodologies.
• Understanding of API principles such as REST / GraphQL.
• Strong and proven interpersonal skills.
• Excellent verbal and written communication skills.
• Good influencer and negotiator.
• Proven champion of change.
• Self-motivated.
• Ability to lead and take ownership.
• Strong sense of ownership to ensure a high quality deliverable.
• Working experience of Analysis and Design methodology.
• Hands-on experience of working in Agile methodology (e.g., Scrum, SAFe) and Agile Tools (Jira, Confluence).
• Experience with digital portal platforms (Web/Mobile App).

• Machine Learning experience.
• Experience of UX/UI design.
• Basic AS400 and SQL skills or their equivalents.
• Experience delivering digital products within financial services.
• Understanding of key technology providers and varying.
• Understanding and working knowledge of business architecture methodology (capability models/user journeys etc.).
• Understanding of SS&C systems and technology infrastructure, both current and proposed.
• Previous experience within financial services change environment.