Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead exciting software implementation projects and ensure seamless transitions for clients.
- Company: Join a top financial services and healthcare tech company with a global presence.
- Benefits: Enjoy a hybrid work model, competitive holidays, and professional development opportunities.
- Why this job: Make a real impact by delivering innovative solutions to diverse clients.
- Qualifications: Experience in software implementation and excellent communication skills are essential.
- Other info: Be part of a diverse team that values collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Get To Know Us:
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
Role Purpose
Implementation Manager is a newly created role with responsibility for delivering and implementing company’s products in our clients’ operations. The role holder will play a key part in building out an implementation capability for the company and will be in charge of the end-to-end delivery of our solutions into a client UAT and production environment. You will collaborate with the product and technology teams to design and manage all technical aspects of implementation, including system configuration, integration architecture, conversion and migration of data from one system to another delivering a seamless transition for both end users and customers. You will join specialists in the Sales team in workshops with clients, aimed at understanding their technology landscape and collaboratively designing an implementation plan – keeping scalability and repeatability of the approach front of mind.
What You Will Get To Do:
- Own and manage end-to-end implementation projects, ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
- Design and maintain a repeatable conversion and migration strategy
- Manage and control system configuration of client UAT and production environments for both new and software upgrade implementations
- Work closely with Calastone customers to manage client UAT and implementation programmes
- Work in conjunction with Calastone project managers to develop and test implementation run books
- Facilitate end user training on Calastone software products
- Provide go-live and post implementation support
- Proactively manage changes in project scope, identify potential issues and devise contingency plans, using appropriate techniques (e.g. Risk logs, Change requests)
- Provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle
- Manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process
- Serve as the first level of escalations for all Project-related risks and issues
What You Will Bring:
- Experience managing software implementation projects in software/professional services company
- Experience implementing SaaS products preferred
- Experience implementing and migrating financial systems preferred (e.g. Transfer Agency Platforms, Fund Accounting Platforms)
- Ability to manage and prioritize multiple requirements, deadlines, and projects
- Excellent communications skills in English (verbal and written)
- Experience using Microsoft Projects or other Project Management solutions is highly desirable
- Moderate travel required to client sites when necessary
- Deep Knowledge of Lean and Agile software development processes
Person Specification
- Delivery and Impact: Self-starter and resourceful: taking the lead is second nature and you are comfortable driving things independently within a very collaborative environment, continuously reaching to colleagues and other parties and not waiting for things to happen. Raises risks and issues promptly to the relevant bodies alongside recommendations for mitigation.
- Communication: Confident, accurate, deliberate and direct. Ability to articulate complex issues concisely and effectively. Accustomed to pre-empting stakeholders to facilitate decision making. Engaged listener to steer client conversations and factor in their input.
- Conduct: Demonstrates the corporate values of connected, supportive, creative and driven. Show a strong work ethic and the highest levels of professionalism and integrity.
- Teamwork: Able to provide guidance to those within their peer group. Open to work in a multidisciplinary team, where we aim to complement each other and promote constant partnership and dialogue.
- Management: Able to constantly manage priorities and lead the Product Owners and Engineers to delivery.
- Problem Solving: Identifies, considers and solves problems of a product, political, organisational and technical nature – ensuring visibility and buy-in where required.
- Organisation: Provides regular 360 feedback to team, peers and management – with a view to addressing issues as well as encouraging performance.
- Influence: Provides open feedback with actionable intent – also solicits this from peers, team and management. Open to learn from others and trying to do things differently.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It’s important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C!
Implementation Manager PA25Q4IMJH022 employer: SS&C
Contact Detail:
SS&C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager PA25Q4IMJH022
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you fit into their team and values. We want to see your personality shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest.
We think you need these skills to ace Implementation Manager PA25Q4IMJH022
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Manager role. Highlight your experience with software implementation projects and any relevant SaaS products you've worked with. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of collaboration, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've effectively communicated complex issues in the past.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! In your application, mention specific instances where you've identified and solved problems during implementation projects. This will show us that you're proactive and resourceful, just like we are at StudySmarter.
Apply Through Our Website: Don't forget to submit your application through our Careers page! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SS&C
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Implementation Manager role. Familiarise yourself with the key responsibilities, such as managing end-to-end implementation projects and collaborating with product and technology teams. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with managing software implementation projects, especially in a SaaS environment. Prepare specific examples that highlight your ability to handle multiple requirements and deadlines, as well as your familiarity with tools like Microsoft Projects.
✨Communicate Clearly and Confidently
Since excellent communication skills are crucial for this role, practice articulating complex issues concisely. Think about how you can demonstrate your ability to engage stakeholders and facilitate decision-making during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges in project management. Prepare examples of past problems you've solved, particularly those related to implementation or migration processes. Highlight your proactive approach to risk management and your ability to devise contingency plans.
