SS&C is seeking a Team Manager for Client Services Voice in Birmingham. This role focuses on coaching and developing Associates and Techs, monitoring performance, and ensuring regulatory training is completed on time.
You will lead 1:1s, manage absences, and conduct objective reviews while building strong relationships with clients and internal teams. Hybrid work options and ongoing professional development support are offered.
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Client Services Team Lead — Hybrid, Coaching & Growth employer: SS&C
At SS&C, we pride ourselves on being an exceptional employer, offering a hybrid work model that promotes flexibility and a competitive holiday scheme to ensure a healthy work-life balance. Our commitment to employee wellbeing is reflected in our comprehensive benefits, while our diverse and inclusive culture fosters a welcoming environment for all. With tailored training opportunities and a focus on professional growth, particularly in the dynamic fields of financial services and healthcare, joining our London team as a Legal Counsel means becoming part of a forward-thinking organisation that values innovation and collaboration.
