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For Companies At a Glance
- Tasks: Manage calls and workloads while building relationships and driving efficiencies.
- Company: Leading financial services and healthcare tech provider with a focus on diversity.
- Benefits: Hybrid work model, professional development opportunities, and a supportive environment.
- Why this job: Join a dynamic team and make a real impact in client services.
- Qualifications: Experience in a call centre and strong communication skills required.
- Other info: Great opportunity for career growth in a diverse workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial services and healthcare technology provider is seeking a Senior Associate for Client Services in Bristol. This role involves managing calls and workloads to meet KPIs, driving efficiencies, and building relationships across the organization.
Candidates should have experience in a call center, strong communication skills, and the ability to handle difficult conversations.
The position offers a hybrid work model and emphasizes professional development and diversity in the workplace.
Client Services Voice Specialist — Hybrid, Growth & Benefits in Bristol employer: SS&C
Contact Detail:
SS&C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Voice Specialist — Hybrid, Growth & Benefits in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls and difficult conversations, try role-playing with a friend or using online resources to sharpen your responses and build confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Services Voice Specialist — Hybrid, Growth & Benefits in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in call centres and showcases your strong communication skills. We want to see how you've handled difficult conversations and met KPIs in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Services Voice Specialist role. Share specific examples of how you've driven efficiencies and built relationships in past positions.
Showcase Your Soft Skills: In this role, you'll need to manage calls and workloads effectively. Highlight your ability to handle tough conversations and maintain professionalism under pressure. We love candidates who can demonstrate resilience and adaptability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at SS&C
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and how they relate to client needs. Brush up on your knowledge of financial services and healthcare technology, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you successfully handled difficult conversations or resolved conflicts. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Efficiency
Be ready to discuss how you've managed workloads and met KPIs in previous roles. Think of specific instances where you drove efficiencies or improved processes, as this will highlight your ability to contribute positively to the team.
✨Embrace the Hybrid Model
Familiarise yourself with the hybrid work model and be prepared to discuss how you would manage your time and productivity in such an environment. Showing that you can adapt to different working conditions will demonstrate your flexibility and readiness for the role.
