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- Tasks: Support managers and employees with HR queries and ensure fair handling of HR matters.
- Company: Join SS&C, a top U.S. company providing financial services globally with 20,000+ employees.
- Benefits: Gain experience in a dynamic environment with opportunities for professional growth and development.
- Why this job: Be part of a diverse team making impactful changes in employee relations and HR processes.
- Qualifications: Experience in HR, understanding of employment law, and strong communication skills are essential.
- Other info: CIPD Level 3 qualification or willingness to study is required; diverse applicants encouraged.
The predicted salary is between 36000 - 60000 £ per year.
**12 month fixed term contract\”\”
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world\’s largest institutions to local firms, manage and account for their investments using SS&C\’s products and services.
Job Description
Working as a global HR Division, our regional EMEA Team are split into HR Centre of Excellence teams, covering Reward, Talent Acquisition, Business Partnering & Employee Relations, and Projects & Reporting. As an Employee Relations Specialist, you represent the Employee Relations team by providing timely and trusted advice to SS&C EMEA.
About the Role
- Respond to queries mainly received via the Employee Relations mailbox and build trusted professional relationships with managers and employees, where appropriate.
- Provide advice on Company policy and local employment legislation and its practical application.
- Ensure HR matters are handled in a timely, fair and consistent manner and in line with service level agreements, legislation, best practice and Company policy.
- Actively support managers in performance management of employees, updating the relevant Lead Employee Relations Partner, where appropriate.
- Review flexible working requests, investigations, probation reviews, disciplinary and grievance cases, check and advise on documentation, support managers in meetings with ad hoc notetaking in meetings.
- Support managers by participating in investigations, termination reviews, disciplinary and grievance hearings, where appropriate.
- Actively manage sickness issues in partnership with the business ensuring best practice obligations are met and offer guidance around Company sick pay policy and local legislation.
- Escalate all complex/risky cases to Lead Employee Relations Partners, to discuss next steps, which may involve owning the case with mentoring from the Lead Employee Relations Partner, or providing administrative support.
- In conjunction with the wider HR team, continuously review processes and practices relating to the role and act as a catalyst for change and improvement, including reviewing and improving HR processes and documentation.
- Ad hoc project work including but not limited to; Handbook updates, buzz sessions, reduction in force programmes, TUPE and mental health initiatives.
- Review Leaver’s survey data and carry out exit interviews where necessary.
- Provide administrative support including maintenance and updating of various forms and templates used by the wider business.
- Be accountable for the delivery of a quality service. Share knowledge within the team, to drive development and excellence at all levels.
- To carry out any other duties which are within the employee\’s skills and abilities whenever reasonably instructed.
Your Experience
Essential:
- Demonstrable experience within a complex and fast paced HR environment, dealing with employee and manager queries on all aspects of Employment Law
- Excellent understanding of HR policy and employment law legislation
- Ability to recognise when an issue is high risk/complex and therefore escalate
- Excellent communication and interpersonal skills with the ability to see different perspectives and have the confidence to express yourself
- Ability to manage own workload efficiently and effectively and to plan and prioritise appropriately
- High levels of integrity
- Proficient in the use of Microsoft Word, Outlook, PowerPoint and Excel
- Ability to take accurate notes
- Proactive, and self-motivated with strong organisational skills
- Team player with a collaborative spirit across teams regardless of geographical boundaries
- CIPD qualified to a level 3 (or equivalent)/or willing to study
Desirable:
- Experience of working within HR for Financial or Professional Services Company
- Experience of working in a global Company
- Previous experience and knowledge of European Employment law
- Experience of using HRIS system Workday
- Foreign languages
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It\’s important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.
SS&C Technologies | Employee Relations Advisor employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SS&C Technologies | Employee Relations Advisor
✨Tip Number 1
Familiarize yourself with the specific employment laws and HR policies relevant to the EMEA region. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the complexities of employee relations in a global context.
✨Tip Number 2
Network with current or former employees of SS&C Technologies, especially those in HR roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed employee relations issues. Highlight your problem-solving skills and ability to handle complex situations, as these are crucial for the role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office tools, particularly Excel and PowerPoint, as these are essential for administrative support and reporting tasks in the role. Consider preparing a brief presentation on a relevant HR topic to demonstrate your skills.
We think you need these skills to ace SS&C Technologies | Employee Relations Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Employee Relations Advisor position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in HR, particularly in employee relations and employment law. Use specific examples that demonstrate your ability to handle complex HR issues and your understanding of local legislation.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that showcase your interpersonal skills. Mention any experiences where you successfully managed relationships with employees and managers.
Tailor Your Application: Customize your cover letter to reflect your understanding of SS&C Technologies and its values. Mention why you are interested in working for them specifically and how your background aligns with their mission and culture.
How to prepare for a job interview at SS&C Technologies
✨Understand Employment Law
Make sure you have a solid grasp of employment law and HR policies, especially those relevant to the EMEA region. Be prepared to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Communication Skills
As an Employee Relations Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively managed employee relations in the past.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss complex or high-risk situations you've encountered in HR. Highlight your ability to assess these issues and escalate them appropriately, showcasing your critical thinking skills.
✨Highlight Your Team Collaboration
SS&C values teamwork across geographical boundaries. Share experiences where you've successfully collaborated with diverse teams, emphasizing your proactive and self-motivated approach.
