At a Glance
- Tasks: Lead sales operations, optimise processes, and drive revenue growth through data analytics.
- Company: Join a dynamic tech company committed to diversity and innovation.
- Benefits: Enjoy a hybrid work model, professional development, and competitive holiday scheme.
- Other info: Collaborate across teams and manage a small team of analysts for career growth.
- Why this job: Make a real impact on sales strategy and technology in a fast-paced environment.
- Qualifications: Strong analytical skills and experience with Salesforce and Tableau required.
The predicted salary is between 80000 - 100000 £ per year.
Location: London – Hybrid
We are seeking a strategic and analytical Sales Operations Director to join our dynamic Revenue Operations team. Sitting at the intersection of sales strategy, technology, and analytics, you will be responsible for building, automating, and optimizing the systems that drive predictable revenue growth. You will replace manual processes with intelligent automation, deploy AI‑driven sales tools where required, and provide actionable, predictive insights to sales leadership. The ideal candidate is a “player‑coach” who can define high‑level revenue strategy, dive into complex datasets while designing long‑term GTM strategies, and ensure that processes are optimized for efficiency. This position will manage a team and support the Europe, Middle East & Africa (EMEA) Sales team as part of the broader Revenue Operations team.
The role will lead and execute sales reporting, data analytics and insights, territory management, master data management and other revenue operations activities in support of field, channel, key account and/or management for sales teams in EMEA. You will work with geo sales management and reps to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance sales results and customer experience while improving operational efficiency.
To be successful, you need a strong analytical background, proficiency in data analysis tools and methodologies to conduct in‑depth analysis and provide actionable insights, and excellent communication and project management skills. You must also work effectively within a team and collaborate across Sales, Marketing, Finance, IT and Services organizations.
Benefits
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to welcoming, celebrating and thriving on diversity
- Training: Hands‑On, Team‑Customised throughout your career
Key Responsibilities
- Strategic Planning & Forecasting: Lead annual sales planning, including territory design, quota setting, and capacity planning. Develop accurate revenue forecasts and actionable sales reports for executive leadership.
- Process Optimization: Analyze the entire sales funnel to identify bottlenecks. Revamp sales processes (e.g., lead management, opportunity management) to accelerate sales cycles and increase conversion rates.
- Technology Stack Adoption: Leverage existing sales technology stack, including CRM (Salesforce/Tableau/Forma) administration, integrations, and drive adoption to optimize existing processes.
- Data Analytics & Reporting: Create comprehensive dashboards to track key performance indicators (KPIs) such as customer acquisition cost (CAC), pipeline velocity, and win rates. Translate complex data into actionable insights.
- Sales Enablement & Compensation: Collaborate with Enablement and Commission team to design and administer sales incentive compensation programs (SIP) that drive desired behaviors. Partner with enablement teams to onboard and train sales staff.
- Cross‑Functional Alignment: Align sales initiatives with marketing, customer success, and product teams to ensure a seamless customer journey and efficient go‑to‑market execution.
Manage 1‑2 analysts and report to the VP, Revenue Operations APAC & EMEA. Part of APAC & EMEA and Global Revenue Operations team.
Qualifications
- Strong Tableau, Salesforce, Microsoft Excel, Word and PowerPoint skills.
- Experience in data analytics and report building in Tableau and Salesforce systems preferred.
- Proven ability to communicate to all levels within the organization.
- Detail oriented with the ability to consistently produce a high level of accuracy.
- AI/Technical Proficiency: Deep hands‑on experience with Salesforce (Admin certification preferred) and proven success in implementing AI‑driven sales intelligence or automation tools.
- Data Science Aptitude: Strong proficiency in data analysis tools (SQL, Tableau, Power BI, Advanced Excel) to turn chaotic datasets into actionable business intelligence.
- Strategic Thinking: Demonstrated ability to connect operational tasks to big‑picture business goals. Understands and can quickly grasp and communicate the relationship between processes and systems.
- Ability to work independently and successfully execute complex assignments in an ever‑changing EMEA environment with minimal guidance and correctly setting expectations with all stakeholders in a project.
- Demonstrate sound judgment and common sense.
- Extensive operations experience, preferably in a software company.
- Bachelor degree in business, finance or operations; MBA preferred.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Sales Operations Director - EMEA employer: SS&C Technologies
At SS&C Technologies, we pride ourselves on being an exceptional employer, offering a hybrid work model that promotes flexibility and work-life balance. Our commitment to professional development is evident through our reimbursement programmes and access to SS&C University, ensuring that employees have ample opportunities for growth. With a strong focus on diversity and inclusion, we celebrate unique perspectives and foster a collaborative work culture that empowers our teams to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Director - EMEA
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their sales processes and tech stack. We want you to walk in with insights that show you’re not just another candidate but someone who’s genuinely interested in driving their success.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of Sales Operations Director. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can set you apart from other candidates. We recommend mentioning something specific from your conversation to remind them of your fit for the role.
We think you need these skills to ace Sales Operations Director - EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Director role. Highlight your experience with data analytics, process optimisation, and any relevant tech tools like Salesforce or Tableau. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your strategic thinking can drive revenue growth. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills:Since this role is all about data, make sure to include examples of how you've used data analysis to inform decisions in past roles. We’re looking for someone who can turn complex datasets into actionable insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you get the best experience possible. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at SS&C Technologies
✨Know Your Numbers
As a Sales Operations Director, you'll need to be comfortable with data. Brush up on key metrics like customer acquisition cost and pipeline velocity. Be ready to discuss how you've used data analytics in past roles to drive sales performance.
✨Showcase Your Strategic Mindset
This role requires a strategic thinker. Prepare examples of how you've developed and executed sales strategies in the past. Think about how you can connect operational tasks to broader business goals and be ready to share your insights.
✨Familiarise Yourself with the Tech Stack
Since the job involves leveraging tools like Salesforce and Tableau, make sure you're well-versed in these platforms. If you've implemented AI-driven sales tools before, have specific examples ready to demonstrate your technical proficiency.
✨Emphasise Team Collaboration
Collaboration is key in this role. Be prepared to discuss how you've worked cross-functionally with teams like Marketing and Finance. Highlight your communication skills and how you've ensured alignment across departments to enhance the customer journey.
