Pensions Payroll Technician

Pensions Payroll Technician

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Process pension payrolls accurately and handle customer enquiries with care.
  • Company: Join SS&C Technologies, a leader in financial services with a focus on diversity.
  • Benefits: Enjoy hybrid work, professional development, and comprehensive health benefits.
  • Why this job: Make a real difference in customer experience while developing your payroll expertise.
  • Qualifications: Experience in payroll and strong customer service skills required.
  • Other info: Flexible work environment with opportunities for growth and training.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world\’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

The Pensions Payroll Technician is a critical role sitting within our Pensions team, responsible for the end-to-end processing of our Customer Payroll.

The key purpose of the role is to deliver an outstanding level of service to all our customers ensuring the Societies’ Customer Pension Payrolls are processed in an accurate and timely manner and that all changes to tax codes, bank details etc. are implemented in the correct month.

This role is required to deliver an outstanding level of service to all our customers, and colleagues, by handling operational and colleague enquiries in a professional, productive and timely manner ensuring the output is ‘Right First Time’ and treating our customers fairly.

Responsibilities

To provide end to end payroll processing, including:

  • Process new pension customers and leavers.
  • Implement any changes i.e. address details, bank details, pension increases
  • Change tax codes as notified by HMRC.
  • Do final calculation and check gross to net figures.
  • Prepare BACS file.
  • Reconcile control accounts. Perform manual calculations and raise any payments required outside of the normal payroll run.
  • Assist with the reconciliation of the GL accounts, compliance reports, month end reporting.
  • To ensure all files in relation to RTI are processed, checked, validated and sent to HMRC by required deadlines to ensure that no penalties are issued.
  • Responsible for transmission of BACS file via PTX.

Experience

  • The successful candidate will have significant experience in payroll and, preferably, a CIPP qualification.
  • Ability to handle and prioritise multiple tasks and meet all deadlines.
  • Can demonstrate knowledge and awareness of the latest developments within payroll legislation, PAYE and expense regulations.
  • Be an approachable, positive, team member with a strong focus on customer service.
  • Excellent problem solving skills
  • Ability to work under pressure remains calm, objective and controlled in responding to urgent or demanding situations.
  • Excellent communication skills both verbally and in writing.
  • Excellent organisational skills, accuracy and attention to detail.
  • Ability to maintain confidentiality and exercise discretion
  • Have an understanding of the annuity process.
  • Strong level of Excel (pivot tables, V-lookup, data reconciliation methods) and other MS office applications skills

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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Pensions Payroll Technician employer: SS&C Technologies

SS&C Technologies is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model and a business casual dress code to foster a comfortable work environment. With a strong commitment to diversity and inclusion, employees benefit from tailored training programmes and comprehensive health benefits, ensuring a supportive atmosphere where everyone can thrive. Located in Birmingham, this role as a Pensions Payroll Technician not only provides meaningful work but also access to unique perks like discounts on fitness clubs and travel, making it an attractive place for those seeking rewarding employment.
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Contact Detail:

SS&C Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pensions Payroll Technician

✨Tip Number 1

Network like a pro! Reach out to people in the pensions and payroll industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.

✨Tip Number 2

Prepare for interviews by practising common questions related to payroll processing and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

✨Tip Number 3

Showcase your skills! Bring examples of your work, like reports or calculations, to demonstrate your expertise in payroll and Excel during interviews. This will help us see how you can add value to our team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Pensions Payroll Technician

Payroll Processing
CIPP Qualification
Tax Code Management
BACS File Preparation
Control Account Reconciliation
Manual Calculations
RTI Compliance
Customer Service
Problem-Solving Skills
Communication Skills
Organisational Skills
Attention to Detail
Confidentiality
Excel (Pivot Tables, V-Lookup)
MS Office Applications

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Pensions Payroll Technician role. Highlight your payroll experience and any relevant qualifications, like CIPP, to show us you’re the right fit for the job.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our needs. Keep it professional but let your personality come through!

Showcase Your Customer Service Skills: Since delivering outstanding service is key for us, make sure to include examples of how you've provided excellent customer service in previous roles. We want to see how you handle enquiries and ensure satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at SS&C Technologies

✨Know Your Payroll Stuff

Make sure you brush up on your payroll knowledge, especially around tax codes and the latest legislation. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also aware of current developments in the field.

✨Showcase Your Customer Service Skills

Since this role is all about delivering outstanding service, prepare examples of how you've handled customer enquiries in the past. Think about times when you went above and beyond to resolve an issue or improve a customer's experience.

✨Demonstrate Your Attention to Detail

In payroll, accuracy is key. Be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to double-check your calculations and maintain high standards.

✨Prepare for Problem-Solving Scenarios

Expect some situational questions where you'll need to demonstrate your problem-solving skills. Think of a few scenarios where you had to stay calm under pressure and how you resolved them effectively. This will highlight your ability to handle urgent situations.

Pensions Payroll Technician
SS&C Technologies
Location: Birmingham
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