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- Tasks: Lead a team of SREs to ensure system reliability and performance.
- Company: Join SS&C Technologies, a leader in financial services and healthcare tech.
- Benefits: Enjoy professional development, competitive holidays, and well-being support.
- Why this job: Make a real impact in cloud automation and system reliability.
- Qualifications: Experience in SRE, DevOps, or infrastructure management is essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Site Reliability Engineering (SRE) Manager
Join to apply for the Site Reliability Engineering (SRE) Manager role at SS&C Technologies
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world\’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
The Opportunity
We are seeking a highly motivated and experienced Site Reliability Engineering (SRE) Manager to lead a team of SREs responsible for the reliability, scalability, and performance of our production systems. This role is pivotal in bridging the gap between development and operations, ensuring our systems are robust, automated, and continuously improving. You will be supporting our Next Gen Cloud Native Intelligent Automation business, which enables us to deliver RPA and cloud RPA capabilities.
What You Will Get To Do
- Team Leadership & Development: Lead, mentor, and grow a high-performing team of SREs. Foster a culture of ownership, continuous learning, and operational excellence. Drive career development and performance management for team members.
- Reliability & Performance: Own the availability, latency, performance, and capacity of critical services. Define and monitor SLAs, SLOs, and SLIs to ensure service reliability. Lead incident response and postmortem processes, driving root cause analysis and long-term fixes.
- Automation & Tooling: Champion automation to reduce toil and improve system reliability. Oversee the development and maintenance of internal observability, tools and platforms. Collaborate with engineering and DevOps teams to embed reliability into the software development lifecycle.
- Collaboration & Strategy: Partner with product, engineering, DevOps and Customer Support teams to align on priorities and roadmaps. Contribute to the strategic direction of infrastructure and reliability initiatives. Advocate for best practices in observability, CI/CD, and infrastructure as code.
What You Will Bring
- Proven experience managing or leading SRE, DevOps, or infrastructure teams.
- Strong background in systems engineering, cloud platforms (AWS, Azure), and container orchestration (Kubernetes).
- Proficiency in monitoring, alerting, and incident management tools (Prometheus, Grafana, PagerDuty).
- Solid understanding of networking, distributed systems, and performance tuning.
- Excellent communication, leadership, and stakeholder management skills.
Preferred Qualifications
- Experience in a high-scale, high-availability SaaS environment.
- Familiarity with security and compliance in cloud-native environments.
Why You Will Love It Here!
- Your Future: Professional Development Reimbursement, including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the well-being of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Itfs important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Software Development
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Next Gen Cloud Platform Operations Manager employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Next Gen Cloud Platform Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SS&C Technologies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can seriously boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your SRE knowledge. Be ready to discuss your experience with cloud platforms and incident management tools. Show us how you’ve tackled challenges in the past!
✨Tip Number 3
Don’t just focus on technical skills; highlight your leadership abilities too! Talk about how you’ve mentored teams and fostered a culture of continuous improvement. We love seeing candidates who can inspire others.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at SS&C Technologies.
We think you need these skills to ace Next Gen Cloud Platform Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Site Reliability Engineering (SRE) Manager role. Highlight your leadership experience and technical expertise in cloud platforms and automation, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about SRE and how you can contribute to our Next Gen Cloud Native Intelligent Automation business. Share specific examples of your past successes in similar roles to make your application stand out.
Showcase Your Team Leadership Skills: Since this role involves leading a team, emphasise your experience in mentoring and developing high-performing teams. We want to see how you've fostered a culture of ownership and continuous learning in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our Careers page on the SS&C website. This ensures your application is reviewed promptly and gives you the best chance to join our diverse and dynamic team!
How to prepare for a job interview at SS&C Technologies
✨Know Your SRE Fundamentals
Make sure you brush up on your Site Reliability Engineering principles. Understand SLAs, SLOs, and SLIs, and be ready to discuss how you've implemented these in past roles. This will show that you’re not just familiar with the concepts but can apply them effectively.
✨Showcase Your Leadership Skills
As a potential manager, it’s crucial to demonstrate your leadership experience. Prepare examples of how you've mentored teams, fostered a culture of continuous learning, and driven performance management. Highlight specific instances where your leadership made a tangible impact.
✨Be Ready for Technical Questions
Expect technical questions related to cloud platforms like AWS or Azure, and container orchestration with Kubernetes. Brush up on monitoring tools such as Prometheus and Grafana. Being able to discuss your hands-on experience with these technologies will set you apart.
✨Prepare for Collaboration Scenarios
Collaboration is key in this role, so think of examples where you've successfully partnered with product, engineering, or DevOps teams. Be ready to discuss how you align priorities and contribute to strategic initiatives, showcasing your ability to work cross-functionally.
