At a Glance
- Tasks: Implement and support advanced tech solutions for clients in a fast-paced environment.
- Company: Join a leading global tech provider in financial services and healthcare.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Diverse team culture that values different perspectives and experiences.
- Why this job: Make a real impact by solving complex problems with cutting-edge technology.
- Qualifications: Bachelor’s degree in Computer Science or related field; 3-5 years IT experience.
The predicted salary is between 45000 - 55000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
SS&C Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise.
About the role:
As a Technical Consultant, the responsibilities consist of working with clients to implement and support advanced Intralinks solutions that require the knowledge and integration of a multitude of technologies, with a strong focus on API based services. You will have direct cadence with various teams across the organization from Sales, Support, Product Management, Development, QE, Operations as well as Global Customer Success Organization (GCSO) management.
Your responsibilities:
- Serve as the technical resource in a fast-paced and rapidly changing environment.
- Ensure every client touchpoint within Intralinks service organization is as positive an experience as possible.
- Gather requirements, determine best solutions, assist in scoping Statements of Work (SOWs), provide updates to project plans, and successfully complete implementations.
- Implement solutions for customers per requirement from inception through final delivery.
- Plan, develop, test, and document all solutions and implementations.
- Clearly present and explain solutions/overall implementations.
- Build complex reports using Oracle PL/SQL and Redshift/PostgreSQL.
- Troubleshoot issues and provide solutions/workarounds.
- Ensure solutions are reliable, scalable, easy to maintain, robust, and compliant with both client and Intralinks technology standards.
- Analyze and implement enhancements, performance efficiencies, and improvements.
- Automate tasks and procedures using one or more of the following APIs, Python, C#, RPA and other technologies as appropriate.
- Utilize REST APIs to implement solutions.
- Perform administrative functions related to support delivery, including tracking support requests, completing paperwork, scheduling appointments, and generating documentation.
- This role includes participation in an on-call rotation, and you will be expected to take part in the rotation.
What You Will Bring:
- Bachelor’s degree in Computer Science or Systems Information.
- 3-5 years IT experience with industry certification or 7+ years of IT experience without.
- SQL queries experience (Oracle or Redshift).
- Advanced knowledge of working with REST APIs (JSON, CURL, Postman).
- Proven customer service skills and business judgement when diagnosing technical problems and providing technical advice and guidance to clients.
- Knowledge in IT operations and actively contribute as a team member in project-based work.
- Excellent written, communication and presentation skills; ability to communicate verbally and in written form with clients and employees at all levels through management.
- Demonstrated critical thinking/problem solving skills and an ability to creatively solve complex issues.
- Ability to multi-task, manage multiple implementations/projects and manage stressful situations.
- Basic networking principles and concepts.
It would be great if you also:
- Have Web-Application Support experience;
- Project Management experience;
- Experience in RPA (Blue Prism);
- Experience in Cloud environment;
- Built monitoring and logging solutions (ELK, Splunk, Dynatrace, AppDynamics etc.);
- Are familiar with Agile methodology.
EEO Statement / Non-agency Disclosure: We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Summary Location: Bucharest, Romania; London, UK; Madrid, Spain Type: Full time
Technical Consultant in London employer: SS&C Technologies
At SS&C, we are committed to fostering a dynamic and inclusive work environment that prioritises professional growth and employee wellbeing. Our hybrid work model offers flexibility, while our competitive benefits and development opportunities, including access to SS&C University, ensure that you can thrive both personally and professionally. Join us in London/Essex, where your contributions will be valued, and your career can flourish in the exciting Fintech and BPO sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SS&C Technologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SS&C Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SS&C Technologies!
✨Direct Apply to SS&C Technologies
Let's not forget to apply directly through the SS&C Technologies website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SS&C Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SS&C Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SS&C Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
