SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job DescriptionDigital Delivery LeadLocations: London | HybridGet To Know Us: SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many countries, including the U.SS&C also services mutual fund structures in many other fund domiciles. Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS uses digital services to deliver global omni-channel investor servicing, including a contact centre. The Product & Innovation team within SS&C Global Investor & Distribution Services, create, develop, enhance and maintain digital products & services that support our global clients. The role of the Digital Delivery Manager is accountable for both the delivery of digital products to new and existing clients and the delivery of digital product enhancements that improve product functionality and service to the benefit of all clients (current and prospective).Hybrid Work ModelYour Future: Professional Development Reimbursement including access to SS&C UniversityWork/Life Balance: Competitive holiday schemeYour Wellbeing: Competitive benefits designed to support the wellbeing of our staffDiversity & Inclusion: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do: As a Digital Delivery Manager, you will help drive a cross-functional team including product owners, business analysts, developers, and QA, using best practice methodologies, to deliver to agreed timelines, budget, quality expectations, objectives, business case and quality gate measures! Product DeliveryOwn the delivery of the digital products to all required clients and align (where required) the implementations to the existing frameworks. Ensure the delivery framework optimally supports a continual delivery mythology. Identify relevant scrum teams and ensure sprint delivery/outputs align. Identify actions, risks, assumptions, issues, and dependencies. Review the Lessons Learnt log (from previous projects) for any relevant items to incorporate into planning. Chair and document meetings, initiate and facilitate discussions including management of issues, and getting collective agreement on next steps. Ensure quality gate requirements are met at relevant stages during the project lifecycle. Project DiligenceMaintain governance: follow best practice project methodology and use approved document templates. Ensure compliance with Information Security, data protection requirements etc. Continuous ImprovementSupport the adoption of Agile within the team and how Project Management will integrate with the implementation. Highlight key issues experienced and capture approaches/actions taken to resolve - feed into lessons learnt for the benefit of future projects (and capture relevant information from other project team members).Highlight process improvements implemented during the project and communicate to the Line Manager to consider the application in future projects/other activities. Complete Post-Implementation Review (PIR) as appropriate to identify positive outcomes and areas for improvement in future implementations. Project Budgetary ControlMaintain control of budget expenditure across all areas and activitiesProvide budgetary reporting by updating project spreadsheets. Undertake financial monitoring throughout the project lifecycle. What You Will Bring: Proven project delivery over a minimum of 5 years, working in Wealth Management/Transfer agency/Investments related. Ability to drive change and effectively manage projects and stakeholders. A strong understanding of financial control, budget management, and risk and issue management. Knowledge and experience in structured project management methodologies and tools including Atlassian tool set. High level of interpersonal and teamwork skills with the ability to build and maintain strong relationships with senior managers, managers, and colleagues across the organisation. DesirableMachine Learning experienceProject Management certification, Prince 2 or Agile. Managing and influencing senior stakeholdersAble to demonstrate leadership skills to provide direction, support, influence and mentoring of project managers. Previous experience within financial services change environment. If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ .Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. SummaryLocation: London - 1 Ropemaker StreetType: Full time
Delivery Lead (hybrid) in London employer: SS&C Technologies
At SS&C, we are committed to fostering a dynamic and inclusive work environment that prioritises professional growth and employee wellbeing. Our hybrid work model offers flexibility, while our competitive benefits and development opportunities, including access to SS&C University, ensure that you can thrive both personally and professionally. Join us in London/Essex, where your contributions will be valued, and your career can flourish in the exciting Fintech and BPO sectors.
