Customer Engagement Manager (Contract) in London

Customer Engagement Manager (Contract) in London

London Full-Time 56250 - 68750 £ / year (est.) Home office (partial)
S

At a Glance

  • Tasks: Drive adoption and revenue of Deal Services while building strong relationships with key stakeholders.
  • Company: Join a leading financial services and healthcare tech company with a global presence.
  • Benefits: Enjoy a hybrid work model, competitive holidays, and professional development opportunities.
  • Other info: Diverse and inclusive workplace with ongoing career growth opportunities.
  • Why this job: Make an impact in a fast-paced environment while enhancing your sales and relationship-building skills.
  • Qualifications: Bachelor's degree and 2-5 years in sales or account management; strong relationship skills required.

The predicted salary is between 56250 - 68750 £ per year.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.

Flexibility: Hybrid Work Model

Your Future: Professional Development Reimbursement including access to SS&C University

Work/Life Balance: Competitive holiday scheme

Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff

Diversity & Inclusion: Hands-On, Team-Customised throughout your career

What You Will Get To Do: The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings. The CEM partners closely with Field Sales teams to identify opportunities, influence deal strategy, build relationships with key customer stakeholders, and position Deal Services throughout the sales cycle. Success is measured by Deal Services revenue growth, pipeline creation, attach rate, and seller engagement within the assigned region. Success requires strong relationship-building skills, commercial acumen, persistence, and the ability to proactively engage both sellers and customers to uncover opportunities.

About the Team: The Deal Services team sits within Global Technical Sales and partners closely with Field Sales to grow adoption of SS&C Intralinks' value-added services. Customer Engagement Managers work across Sales, Customer Success, Marketing, Product, and Delivery teams to help identify opportunities, engage customers, and bring services to market. The team operates in a fast-paced, highly collaborative environment where initiative, relationship-building, and commercial thinking are critical to success.

  • Own the growth and adoption of Deal Services across your assigned region.
  • Build strong relationships with Account Executives and Sales Managers to ensure Deal Services remain top-of-mind throughout the sales cycle.
  • Proactively identify opportunities through account planning, pipeline reviews, territory analysis, and direct seller engagement.
  • Partner with sales teams to develop win strategies and position Deal Services as a differentiator in competitive situations.
  • Build direct relationships with bankers, corporate development teams, private equity professionals, and other deal stakeholders.
  • Drive Deal Services pipeline creation, progression, and revenue attainment against assigned targets.
  • Enable and coach field sellers on Deal Services value propositions, objection handling, and positioning strategies.
  • Act as the Deal Services subject matter expert within the region.

What You Will Bring: Bachelor's degree in Business, Finance, Communications, or a related field. 2-5 years of experience in sales, business development or account management, or sales overlay role. Demonstrated ability to influence stakeholders and drive opportunities through complex sales cycles. Proven track record of building relationships and creating engagement across large sales organizations. Highly proactive, persistent, and motivated by commercial outcomes. Experience in financial services, capital markets, SaaS, or B2B technology preferred.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Summary Location: London, UK Type: Full time

Customer Engagement Manager (Contract) in London employer: SS&C Technologies

At SS&C, we are committed to fostering a dynamic and inclusive work environment that prioritises professional growth and employee wellbeing. Our hybrid work model offers flexibility, while our competitive benefits and development opportunities, including access to SS&C University, ensure that you can thrive both personally and professionally. Join us in London/Essex, where your contributions will be valued, and your career can flourish in the exciting Fintech and BPO sectors.

S

Contact Details:

SS&C Technologies Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Engagement Manager (Contract) in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like SS&C Technologies. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Customer Engagement Manager (Contract) in London

Sales Skills
Relationship-Building
Commercial Acumen
Stakeholder Influence
Account Management
Pipeline Creation
Territory Analysis

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SS&C Technologies.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on SS&C Technologies's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at SS&C Technologies

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SS&C Technologies.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at SS&C Technologies will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former SS&C Technologies employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.