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- Tasks: Manage vendor relationships and ensure top-notch service delivery.
- Company: Join a leading financial services and healthcare tech company with a global presence.
- Benefits: Enjoy hybrid work, competitive holidays, and wellbeing support.
- Why this job: Make an impact by optimising vendor performance and driving operational success.
- Qualifications: Strong financial management skills and experience in vendor governance.
- Other info: Dynamic role with ongoing training and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
The Vendor Manager is responsible for overseeing key third-party vendor relationships to ensure services are delivered effectively, contractual obligations are met, and vendor performance supports the organisation’s operational and financial objectives.
Sitting within the Chief of Staff function, the role focuses on vendor governance, relationship management, financial oversight, and service performance monitoring. The Vendor Manager acts as the central point of coordination between business stakeholders, vendors, and internal functions such as procurement, finance, risk, and technology.
The role does not lead procurement activities but works closely with the procurement team during vendor selection, contract negotiation, and renewals. The primary focus is on ensuring vendors deliver value, meet service expectations, and operate in alignment with the organisation’s operational, regulatory, and financial requirements.
Hybrid Work Model
Professional Development Reimbursement with access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support your wellbeing
Diversity & Inclusion: We celebrate diversity and inclusion in everything we do
Training: Ongoing, hands-on training customized to your career growth
Vendor Relationship Management:
- Facilitate regular vendor governance meetings and performance reviews.
- Escalate and manage vendor-related risks, service issues, and disputes where required.
Vendor Performance Oversight:
- Monitor vendor performance against agreed service levels, contractual commitments, and operational expectations.
- Establish and maintain vendor performance reporting and service review processes.
- Identify trends, risks, or service gaps and work with vendors and internal stakeholders to address them.
- Support continuous improvement initiatives to enhance service quality and delivery outcomes.
Financial Oversight:
- Monitor vendor costs, invoices, and overall financial performance against contracted budgets.
- Support budget planning and financial forecasting related to third-party service providers.
- Provide financial reporting and insights to senior management regarding vendor spend and performance.
Vendor Governance and Risk Management:
- Ensure vendor activities comply with contractual obligations, internal policies, and regulatory requirements.
- Work closely with risk, compliance, and operational teams to ensure appropriate vendor oversight.
- Support vendor risk assessments and monitoring activities as required.
- Partner closely with procurement on vendor selection, contract negotiations, and contract renewals.
- Provide operational insights and performance feedback to inform procurement decisions.
Vendor and Relationship Management
Financial Oversight
Strong understanding of financial management principles, including budgeting, cost tracking, and financial analysis.
Governance and Risk Awareness
Understanding of vendor governance frameworks and third-party risk management practices. Ability to identify risks and ensure vendor activities align with regulatory and organisational requirements.
Ability to interpret performance data, service metrics, and financial information to identify trends and issues.
Communication and Stakeholder Management
Ability to engage with stakeholders across operational, financial, and executive levels.
Category Manager - Services (Permanent) in London employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Manager - Services (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk into that interview feeling confident and ready to show them why you’re the perfect fit for the role!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. We suggest focusing on your experience with vendor management and financial oversight, as these are key areas for the Category Manager role.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We recommend reiterating your enthusiasm for the role and how you can contribute to their success.
We think you need these skills to ace Category Manager - Services (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vendor Manager role. Highlight your experience in vendor management, financial oversight, and relationship management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Be sure to mention your understanding of vendor governance and risk management.
Showcase Relevant Experience: When filling out your application, focus on showcasing your relevant experience. Whether it's managing vendor relationships or overseeing financial performance, we want to see concrete examples of your past successes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at SS&C.
How to prepare for a job interview at SS&C Technologies
✨Know Your Vendors
Before the interview, research SS&C's key vendors and their services. Understanding the vendor landscape will help you discuss how you can manage relationships effectively and ensure they meet operational and financial objectives.
✨Master Financial Oversight
Brush up on your financial management principles, especially budgeting and cost tracking. Be ready to share examples of how you've monitored vendor costs and provided financial insights in previous roles.
✨Showcase Your Governance Knowledge
Familiarise yourself with vendor governance frameworks and risk management practices. Prepare to discuss how you've ensured compliance with contractual obligations and internal policies in past experiences.
✨Engage Stakeholders Effectively
Think about your communication strategies with various stakeholders. Be prepared to provide examples of how you've engaged with different levels of an organisation to address service issues or improve vendor performance.