SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Hybrid Work ModelYour Future: Professional Development Reimbursement including access to SS&C UniversityWork/Life Balance: Competitive holiday schemeYour Wellbeing: Competitive benefits designed to support the wellbeing of our staffDiversity & Inclusion: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do: The Senior Director, Wealth Operations & Transformation is accountable for the strategic leadership, operational performance and transformation of the entire Wealth Operations function. The role has responsibility for Wealth Platform Operations, Complex Wealth and High Net Worth client servicing, Outsourced Wealth Platform Operations, operational risk and control environments, and service delivery functions. Own end-to-end outsourced platform service delivery across operations (e.g. onboarding, trading, settlements, client servicing, reporting)Provide executive leadership across all Wealth Operations functionsOwn operational delivery for Wealth Platforms, Complex Wealth clients and Outsourced Wealth PlatformsDefine and execute the Wealth Operations strategy and future-state operating modelLead large-scale transformation programmes delivering automation, AI adoption, workflow digitisation and process simplificationDrive productivity improvements, cost optimisation and operational efficiencyAct as executive sponsor for strategic wealth clients and outsourced platform relationships Oversee regulatory compliance, operational resilience and risk managementPartner with Technology, Product and Commercial teams to shape future platform capabilities. Own operational governance, service performance, client satisfaction and commercial outcomesDevelop high-performing leadership teams and succession pipelines. Lead an enterprise-wide transformation agenda focused on automation, robotics, artificial intelligence, straight-through processing, workflow optimisation, data analytics and digital self-service capabilitiesDeliver measurable reductions in cost, operational risk and manual effort whilst improving scalability, service quality and client experienceWhat You Will Bring: Extensive senior leadership experience across Wealth Management, Wealth Platforms, Investment Administration or Asset ServicingProven experience leading complex operational environmentsExperience leading large transformation programmesStrong understanding of FCA regulated businesses, outsourced operating modelsExecutive stakeholder managementExperience in technology-enabled changeWe encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ .Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Bath Trimbridge HouseType: Full time
Tech Operations Senior Director in Lichfield employer: SS&C Technologies
At SS&C, we are committed to fostering a dynamic and inclusive work environment that prioritises professional growth and employee wellbeing. Our hybrid work model offers flexibility, while our competitive benefits and development opportunities, including access to SS&C University, ensure that you can thrive both personally and professionally. Join us in London/Essex, where your contributions will be valued, and your career can flourish in the exciting Fintech and BPO sectors.
