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For Companies At a Glance
- Tasks: Lead client relationships and drive revenue growth in a dynamic financial services environment.
- Company: Join SS&C, a global leader in financial services and healthcare technology with 27,000+ employees worldwide.
- Benefits: Enjoy a hybrid work model, professional development reimbursement, and a competitive holiday scheme.
- Why this job: Be part of a diverse team that values innovation, collaboration, and making a real impact.
- Qualifications: 15+ years of industry experience with strong client management and operations leadership skills required.
- Other info: SS&C is committed to diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Director, Relationship Management
Locations: London/Essex – Hybrid
Get To Know Us:
SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
Why You Will Love It Here!
- Flexibility : Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance : Competitive holiday scheme
- Your Wellbeing : Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
What You Will Get To Do:
- Establish and maintain broad horizontal and vertical calling plans (to C suite)
- Be the voice of SS&C within the client / active calling plan.
- Be an ambassador for SS&C within your client remit and the broader marketplace.
- Have an Influence on the decision making process
- Market new services by showing our processes to create demand
- Be visible in the industry, build a network and leverage for knowledge and opportunities.
- Retain and grow revenue
- Achieve individual and team sales target
- Manage client P&L
- Understand and impact the financial drivers for your clients both internally and externally.
- Lead commercial and contractual relationships within your client group
What You Will Bring:
- 15+ years industry experience with significant client management and operations leadership.
- Detailed knowledge of Wealth Managers and Life & Pension services – their business, their products, their clients, their end to end service proposition
- Detailed knowledge of transfer agency and associated services.
- Knowledge of Financial Services regulatory environment.
- A good understanding of the client service model, business strategy, structure and product offering.
- Excellent Communication Skills (Essential)
- Good analytical skills (Essential)
- Good verbal reasoning and numeric skills. (Essential)
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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Director, Relationship Management (London) employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Relationship Management (London)
✨Tip Number 1
Network strategically within the financial services and healthcare technology sectors. Attend industry events, webinars, and conferences to connect with professionals who can provide insights or referrals for the Director, Relationship Management role.
✨Tip Number 2
Familiarise yourself with SS&C's services and recent developments in the investor servicing space. Being well-versed in their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and operations leadership. Highlight specific examples where you've influenced decision-making processes or driven revenue growth, as these are key aspects of the role.
✨Tip Number 4
Showcase your understanding of the regulatory environment in financial services. Being knowledgeable about compliance and regulations will set you apart, as it’s crucial for managing client P&L and ensuring service delivery aligns with industry standards.
We think you need these skills to ace Director, Relationship Management (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and operations leadership, particularly in the financial services sector. Emphasise your knowledge of Wealth Managers and Life & Pension services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of SS&C's business model and how your skills align with their needs. Mention your ability to influence decision-making and your experience in managing client relationships.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide specific examples in your application that demonstrate your ability to communicate effectively with clients and stakeholders.
Showcase Industry Knowledge: In your application, include details about your understanding of the financial services regulatory environment and transfer agency services. This will show that you are well-prepared for the challenges of the role.
How to prepare for a job interview at SS&C Technologies
✨Research SS&C Thoroughly
Before the interview, dive deep into understanding SS&C's services, especially in wealth management and investor servicing. Familiarise yourself with their recent projects and innovations to demonstrate your genuine interest and knowledge during the conversation.
✨Prepare for C-Suite Conversations
Given the role involves engaging with C-suite executives, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully influenced decision-making in previous roles, showcasing your leadership and strategic thinking skills.
✨Showcase Your Client Management Experience
Be ready to discuss your extensive experience in client management. Highlight specific instances where you've retained and grown revenue, managed P&L, or navigated complex client relationships, as these are crucial for the Director position.
✨Emphasise Your Analytical Skills
Since good analytical skills are essential for this role, prepare to discuss how you've used data to drive decisions in past positions. Bring examples that illustrate your ability to understand financial drivers and impact client outcomes effectively.
