At a Glance
- Tasks: Drive adoption and revenue for innovative Deal Services in a dynamic sales environment.
- Company: Join SS&C, a leading global tech provider in financial services and healthcare.
- Benefits: Enjoy hybrid work, competitive holidays, and professional development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Make an impact by building relationships and driving growth in a fast-paced team.
- Qualifications: Bachelor's degree and 2-5 years in sales or account management required.
The predicted salary is between 54000 - 66000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
What You Will Get To Do:
The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings. The CEM partners closely with Field Sales teams to identify opportunities, influence deal strategy, build relationships with key customer stakeholders, and position Deal Services throughout the sales cycle. This is a revenue-generating role. Success is measured by Deal Services revenue growth, pipeline creation, attach rate, and seller engagement within the assigned region. Success requires strong relationship-building skills, commercial acumen, persistence, and the ability to proactively engage both sellers and customers to uncover opportunities.
About the Team:
The Deal Services team sits within Global Technical Sales and partners closely with Field Sales to grow adoption of SS&C Intralinks' value-added services. Customer Engagement Managers work across Sales, Customer Success, Marketing, Product, and Delivery teams to help identify opportunities, engage customers, and bring services to market. The team operates in a fast-paced, highly collaborative environment where initiative, relationship-building, and commercial thinking are critical to success.
Responsibilities:
- Own the growth and adoption of Deal Services across your assigned region.
- Build strong relationships with Account Executives and Sales Managers to ensure Deal Services remain top-of-mind throughout the sales cycle.
- Proactively identify opportunities through account planning, pipeline reviews, territory analysis, and direct seller engagement.
- Partner with sales teams to develop win strategies and position Deal Services as a differentiator in competitive situations.
- Conduct customer discovery conversations and challenge client assumptions to uncover additional needs and value opportunities.
- Build direct relationships with bankers, corporate development teams, private equity professionals, and other deal stakeholders.
- Drive Deal Services pipeline creation, progression, and revenue attainment against assigned targets.
- Enable and coach field sellers on Deal Services value propositions, objection handling, and positioning strategies.
- Act as the Deal Services subject matter expert within the region.
- Maintain a high level of activity with both sellers and customers to ensure opportunities are identified early and advanced effectively.
What You Will Bring:
- Bachelor's degree in Business, Finance, Communications, or a related field.
- 2-5 years of experience in sales, business development or account management, or sales overlay role.
- Demonstrated ability to influence stakeholders and drive opportunities through complex sales cycles.
- Proven track record of building relationships and creating engagement across large sales organizations.
- Comfortable operating in a quota-carrying or revenue-accountable environment.
- Highly proactive, persistent, and motivated by commercial outcomes.
- Experience in financial services, capital markets, SaaS, or B2B technology preferred.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Location: London, UK
Type: Full time
Customer Engagement Manager employer: SS&C Technologies
At SS&C, we are committed to fostering a dynamic and inclusive work environment that prioritises professional growth and employee wellbeing. Our hybrid work model offers flexibility, while our competitive benefits and development opportunities, including access to SS&C University, ensure that you can thrive both personally and professionally. Join us in London/Essex, where your contributions will be valued, and your career can flourish in the exciting Fintech and BPO sectors.
