At a Glance
- Tasks: Help clients optimise workflows by creating and supporting custom tech solutions.
- Company: Leading fintech company with a global presence and diverse culture.
- Benefits: Hybrid work model, professional development, competitive holidays, and wellness support.
- Other info: Diverse workplace committed to inclusion and personal growth.
- Why this job: Blend tech skills with financial industry knowledge in a vibrant international environment.
- Qualifications: 5+ years in C# development and experience with SQL Server.
The predicted salary is between 60000 - 80000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
We are seeking a Customer Engineer to join our global Engineering Services team. In this role, you’ll help our clients globally to optimise business workflows by creating, delivering, and supporting any customisations they need to bridge our technology with their unique requirements. You’ll collaborate closely with our clients to gather requirements, provide detailed specifications and ensure delivery meets their expectations. The work combines consulting, analysis, development, and quality assurance. This role blends financial industry knowledge with technology skills in a vibrant, international work environment.
You’ll get the opportunity to collaborate and share knowledge across leading financial institutions, as well as our experienced team within the fintech industry.
What You Will Get To Do:- For implementation projects, these are the responsibilities of a Customer Engineer:
- Together with the business consultant and/or the solution architect, define what custom items need to be built for the implementation project.
- Collaboration on each custom request with the client and/or business consultant to create a technical specification.
- Develop the custom item outlined within the specification.
- Install the custom item in the test/UAT or other environment.
- Test that the item works, and deliver it to the client or consultant to do testing.
- Fix any issues that may come up during testing.
- Update documentation for any changes that have come up during development and testing.
- Provide documentation and review the item with the client and support.
- For ad-hoc projects (existing clients), these are the responsibilities of a Customer Engineer:
- Support items previously developed and delivered to Clients. This could also include internal custom items.
- Work may be a billable task depending on the maintenance coverage in place for the custom item.
- For new items, Engineering Services owns the full project from start to finish.
- Scoping
- Estimating
- Specification
- Development
- Testing
- Installation/Setup
- Hypercare/Go Live Support
- Upgrade custom items when a client is moving to a new version. This may be a billable task depending on the maintenance coverage of each custom item.
- Assist the SS&C client experience organisation by sharing knowledge of software development skill sets and providing consultancy.
- 5+ years of relevant working experience in C# development.
- Experience with Microsoft SQL Server (T-SQL, ADO .NET, database tools, etc).
- Experience with SQL Server Reporting Services is a plus.
- Ideally fintech experience.
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement, including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the well-being of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Custom Engineer employer: SS&C Technologies
SS&C is an exceptional employer that fosters a vibrant and inclusive work culture, offering a hybrid work model that promotes flexibility and work-life balance. With a strong commitment to professional development through SS&C University and competitive benefits designed to support employee well-being, team members are encouraged to grow their skills in a collaborative environment. Located in London and Essex, employees have the unique opportunity to engage with leading financial institutions while contributing to innovative solutions in the fintech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Custom Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Customer Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your C# and SQL skills. Be ready to discuss how you've tackled customisation projects in the past, as this will show you’re the perfect fit for the role.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share specific examples of how you've optimised workflows or resolved issues for clients. This will highlight your ability to deliver results.
✨Tip Number 4
Finally, apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SS&C.
We think you need these skills to ace Custom Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Engineer role. Highlight your experience with C# development and SQL Server, as these are key skills we're looking for. Show us how your background aligns with our needs!
Showcase Your Collaboration Skills:Since this role involves working closely with clients and team members, emphasise any past experiences where you've successfully collaborated on projects. We want to see how you can bridge technology with client requirements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and skills. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website:Don't forget to submit your application through our Careers page! This helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at SS&C Technologies
✨Know Your Tech Inside Out
As a Customer Engineer, you'll need to demonstrate your expertise in C# development and SQL Server. Brush up on your technical skills and be ready to discuss specific projects where you've successfully implemented custom solutions.
✨Understand the Financial Services Landscape
Familiarise yourself with the fintech industry and the unique challenges it faces. Be prepared to discuss how your experience aligns with the needs of financial services clients and how you can help optimise their workflows.
✨Prepare for Collaborative Scenarios
Since this role involves working closely with clients and team members, think of examples where you've successfully collaborated on projects. Highlight your communication skills and ability to gather requirements effectively.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've tackled issues during testing or implementation phases in past roles. Provide specific examples of how you identified problems and the steps you took to resolve them, demonstrating your analytical mindset.
