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For Companies At a Glance
- Tasks: Manage day-to-day administration for life and pension products, ensuring top-notch client service.
- Company: Join a leading financial services and healthcare tech company with a global presence.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real difference in clients' lives while developing valuable skills in a dynamic industry.
- Qualifications: Experience in Life & Pensions, strong organisational and customer service skills required.
- Other info: Diverse workplace that values different perspectives and encourages personal development.
The predicted salary is between 28800 - 48000 £ per year.
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Responsible for the day-to-day administration for clients, by effectively managing your own workload to meet the team and department SLAs and KPIs, ensuring that the client is at the heart of everything we do and seeking ways to improve client experience and outcomes.
What you will get to do
- Administration of a range of life and pension products
- Processing administration tasks such as client detail changes, bank changes, cancellations, general enquiries, issuing policy documentation, quote work, agency maintenance tasks
- Reviewing the work pipeline
- Dealing with escalations / investigations
- Actioning daily finance reports, investigation and applying money
- Liaising with other departments such as Finance, Voice team and Actuarial
- Adhoc project type work as and when required
- Quality checking
- Creating and maintaining procedure guides
- Training and supporting colleagues on and offshore
What you will bring
- Proven industry experience within Life & Pensions
- Understanding of CASS
- PC literate and proficient in Word, Excel and Outlook
- Excellent organisational skills – ability to manage own workload
- Excellent customer service skills
- Strong written and verbal communication skills
- Demonstrable relationship-building and stakeholder management skills
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Life and Pension Administrator in Bristol employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life and Pension Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand SS&C's values and how they align with your skills. This will help you show that you're not just another candidate, but the right fit for the team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and administration tasks. We want to hear how you handle challenges and improve client experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Life and Pension Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Life and Pension Administrator role. Highlight your relevant experience in life and pensions, and don’t forget to showcase your organisational skills and customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Communication Skills: Since strong written communication is key for this position, ensure your application is clear and free of errors. We want to see that you can convey information effectively, just like you would in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SS&C Technologies
✨Know Your Products
Make sure you have a solid understanding of the life and pension products you'll be dealing with. Brush up on key terms and processes, as this will show your potential employer that you're not just familiar with the industry but also genuinely interested in the role.
✨Demonstrate Organisational Skills
Since the job requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed your workload. Be ready to discuss how you prioritise tasks and meet deadlines, as this will highlight your ability to thrive in a fast-paced environment.
✨Showcase Customer Service Skills
Prepare to share specific instances where you've gone above and beyond for clients. This could involve resolving a complex issue or improving a process that enhanced client satisfaction. Remember, the client should always be at the heart of what you do!
✨Engage with Stakeholders
Think about how you've built relationships in previous roles. Be prepared to discuss how you communicate effectively with different departments and stakeholders. This will demonstrate your ability to collaborate and ensure smooth operations across teams.
