Our EMEA Change Delivery organisation is growing in line with business demand and is at the heart of SS&C client delivery & organisational transformation. We are currently recruiting within our EMEA Enterprise Analysis Practice for a Senior Business Analyst to work & lead on projects within our Life & Pensions Change Portfolio. Our initiatives range from new client onboarding, corporate transformation, regulatory change, existing client change, and operational excellence, always with a focus on ensuring quality delivery & client delight. We are looking for a dynamic individual who is a self-starter; expert communicator & facilitator of discovery workshops; well experienced in all realms of Business Analysis tools & techniques; and is an expert within the L&P sector. This role provides the right person with a real opportunity to help shape the future of change within the organization.
Responsibilities and Requirements
- Lead end-to-end business analysis for assigned Life & Pensions initiatives, taking ownership of requirements quality, traceability and analysis deliverables throughout the project lifecycle.
- Lead the discovery and due diligence phases of new initiatives, working with internal and external stakeholders to define scope and business outcomes.
- Elicit, document, and validate detailed requirements and user stories, ensuring traceability to business objectives.
- Facilitate workshops and stakeholder meetings, clearly articulating business needs and solution approaches.
- Act as a trusted interface between clients, business operations, product teams, architects, technology and delivery leads, proactively managing cross-functional requirements and dependencies.
- Identify operational, customer, and regulatory impacts, and support readiness activities to ensure smooth implementation.
- Produce high-quality deliverables (e.g., process maps, current/future state models, use cases) aligned to project timelines and program governance.
- (For Senior BAs) Mentor junior team members and contribute to the evolution of the BA Practice through knowledge sharing and support.
- Demonstrable experience as a Senior Business Analyst, independently leading analysis workstreams within complex change, client delivery or transformation programmes.
- Strong practical knowledge of Life & Pensions policy administration and servicing, including product rules, policy lifecycle events, operational processes and customer impacts.
- Experience across these areas within L&P is beneficial; Term Insurance, WOL Insurance, Critical Illness Insurance, Income Protection Insurance, Group Life Insurance, Endowments, On Shore Investment Bonds, Off Shore Investments Bonds.
- Proficiency in BA methodologies across Agile, Waterfall, and hybrid delivery frameworks.
- Excellent stakeholder engagement skills with the ability to work across business, technical, and client-facing environments.
- Confident facilitator and communicator-able to lead workshops, document clear outputs, and influence decision-making.
- Self-starter with strong organisational skills, able to manage priorities in fast-paced, change-heavy environments.
- Passion for continuous improvement, quality outcomes, and business value.
- Comfortable adapting to evolving business needs and managing ambiguity.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Benefits and Perks
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
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Senior Business Analyst - Life and Pensions in London employer: SS&C Technologies, Inc.
At SS&C Technologies, Inc., we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. As a Senior Product Analytics Leader, you will have access to cutting-edge tools and resources, alongside ample opportunities for professional growth and development in a supportive environment. Located in a vibrant area, our company offers a unique blend of work-life balance and the chance to make a significant impact through data-driven decision-making.
