SS&C Technologies, Inc. in the United Kingdom is seeking a diligent complaints investigator to thoroughly examine and document all customer complaints received by telephone or in writing, and to discuss outcomes with the complainant by telephone.
You will write to explain findings using approved templates, liaise with Clients, Customers and SS&C Group, record root cause data for management analysis, and ensure SLA delivery, regulatory deadlines, and a committed culture of Treating Customers
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Senior Complaints Investigator & Resolution Lead in Kingswood employer: SS&C Technologies, Inc.
At SS&C Technologies, Inc., we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. As a Senior Product Analytics Leader, you will have access to cutting-edge tools and resources, alongside ample opportunities for professional growth and development in a supportive environment. Located in a vibrant area, our company offers a unique blend of work-life balance and the chance to make a significant impact through data-driven decision-making.
