Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop a team, ensuring excellence in client services.
- Company: Join SS&C, a global leader in financial services and healthcare technology.
- Benefits: Enjoy professional development, competitive holidays, and wellbeing support.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Strong communication skills and a passion for delivering quality service.
- Other info: Diverse and inclusive workplace with opportunities for hands-on training.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Coaching, feedback & development of Associates
- Associate observations (coaching, monitoring)
- Absence management
- Objective reviews
- Performance management of Associates and Techs
- 1:1's - Associates and Techs
- To ensure all regulatory training is completed within timescales for self, Team and Team Leaders
What You Will Bring
- Quality driven with a pride in delivering excellence
- Able to build effective relationships with internal and external clients and their customers
- Willing to successfully adapt to changing demands and conditions
- Able to communicate appropriately through different methods; suitable for varying audiences
- Expected to take responsibility for the completion of objectives and tasks; holding themselves and their team accountable
- Able to demonstrate integrity as well as using their initiative to seek out new opportunities to enhance the service
- Able to work in co-operation with others to achieve the desired outcomes
About SS&C
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.
Benefits
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
Team Manager - Client Services (Voice) in Birmingham employer: Ss&c Technologies, Inc.
Contact Detail:
Ss&c Technologies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Client Services (Voice) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at SS&C on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions related to coaching and performance management. We want you to shine, so think about how you can demonstrate your ability to build relationships and adapt to change.
✨Tip Number 3
Show off your initiative! During interviews, share examples of how you've sought out opportunities to enhance services in previous roles. This will highlight your quality-driven mindset and integrity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SS&C team.
We think you need these skills to ace Team Manager - Client Services (Voice) in Birmingham
Some tips for your application 🫡
Show Your Coaching Skills: Since the role involves coaching and feedback, make sure to highlight any experience you have in mentoring or developing others. We want to see how you've helped your team grow!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us that you understand what we're looking for and how you fit in.
Be Authentic: We value integrity and authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they’ve shaped your approach to client services.
Apply Through Our Website: Make sure to apply directly through our Careers page on the SS&C website. This helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Ss&c Technologies, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Team Manager in Client Services. Familiarise yourself with coaching techniques, performance management, and how to build effective relationships with clients. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in coaching and developing team members. Think of specific examples where you've successfully managed performance or provided feedback. This will demonstrate your ability to lead and inspire others, which is crucial for this role.
✨Adaptability is Key
SS&C values individuals who can adapt to changing demands. During the interview, share instances where you've had to adjust your approach or strategy in response to new challenges. This will highlight your flexibility and problem-solving skills.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves communicating with various audiences, be ready to showcase your ability to tailor your communication style. You might even want to prepare a few questions to ask the interviewer to demonstrate your engagement and interest.
