IT Service Delivery Lead - Incident & Change (Hybrid) in Basildon

IT Service Delivery Lead - Incident & Change (Hybrid) in Basildon

Basildon Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead cross-functional teams to ensure IT service availability and resolve major incidents.
  • Company: Join SS&C Technologies, a leader in technology infrastructure operations.
  • Benefits: Enjoy a hybrid work model, medical care, vacation time, and professional development.
  • Other info: Great opportunity for career growth in a dynamic tech environment.
  • Why this job: Make a real impact by improving technical operations and ensuring client satisfaction.
  • Qualifications: Experience in IT service delivery and strong leadership skills.

The predicted salary is between 50000 - 65000 Β£ per year.

SS&C Technologies, Inc. is seeking a Technical Service Delivery Manager in Basildon, United Kingdom. In this role, you will oversee Technology Infrastructure Operations, ensuring IT service availability that complies with client SLAs. You will lead cross-functional teams, resolve major incidents, and improve technical operations efficiency.

This position offers a hybrid work model and includes extensive professional development opportunities along with a comprehensive benefits package such as medical and dental care, vacation time, and more.

IT Service Delivery Lead - Incident & Change (Hybrid) in Basildon employer: Ss&c Technologies, Inc.

SS&C Technologies, Inc. is an excellent employer that prioritises employee growth and well-being, offering a hybrid work model that promotes work-life balance. With a strong focus on professional development, employees benefit from comprehensive training and a robust benefits package, including medical and dental care, ensuring a rewarding and supportive work environment in Basildon.

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Contact Details:

Ss&c Technologies, Inc. Recruitment Team

We think you need these skills to ace IT Service Delivery Lead - Incident & Change (Hybrid) in Basildon

IT Service Management
Incident Management
Change Management
Technical Operations
Service Level Agreement (SLA) Compliance
Cross-Functional Team Leadership
Problem Resolution