At a Glance
- Tasks: Handle and resolve financial complaints while ensuring compliance with regulations.
- Company: Leading tech company in the UK with a focus on quality service.
- Benefits: Competitive salary and excellent growth opportunities.
- Why this job: Make a difference by resolving complaints and enhancing customer satisfaction.
- Qualifications: Experience in complaints resolution; financial background is a plus.
- Other info: Join a dynamic team dedicated to high-quality service.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading technology company in the UK is seeking a Complaints Handler to manage investigations and resolutions of complaints. The role involves maintaining compliance with regulatory requirements while ensuring the highest quality of service.
Ideal candidates will have a strong background in complaints resolution, with financial experience considered a plus. The position demands effective communication skills and attention to detail in documentation. Competitive salary and growth opportunities available.
Financial Complaints Resolution Specialist in Basildon employer: Ss&c Technologies, Inc.
Contact Detail:
Ss&c Technologies, Inc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Financial Complaints Resolution Specialist in Basildon
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by practising common questions related to complaints resolution. We recommend role-playing with a friend or using online resources to sharpen your responses and boost your confidence.
β¨Tip Number 3
Showcase your skills! When you get the chance to interview, highlight your attention to detail and communication skills. Use specific examples from your past experiences to demonstrate how you've successfully resolved complaints.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Financial Complaints Resolution Specialist in Basildon
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in complaints resolution and any financial background you have. We want to see how your skills match the role, so donβt be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. We love seeing genuine enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure your documentation is well-organised and free of errors. It reflects your professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Ss&c Technologies, Inc.
β¨Know Your Complaints Resolution Process
Familiarise yourself with the complaints resolution process, especially in a financial context. Be ready to discuss specific methods you've used in past roles to resolve complaints effectively and how you ensured compliance with regulations.
β¨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've communicated complex information clearly to customers or stakeholders. Practise articulating your thoughts concisely and confidently during the interview.
β¨Attention to Detail is Crucial
Highlight your attention to detail by discussing how you manage documentation and ensure accuracy in your work. Bring examples of how your meticulous nature has helped prevent issues or improved processes in previous positions.
β¨Research the Company and Its Values
Take some time to understand the company's mission and values. Be prepared to explain how your personal values align with theirs and how you can contribute to maintaining their high standards of service in complaints handling.